Studio Lead

Pure Barre PNW•Bellevue, WA

3d•Onsite

About The Position

Pure Barre PNW is seeking a Studio Lead to manage their studio by driving membership growth, building member relationships, and maintaining high energy. This role is ideal for someone who thrives in a fast-paced environment, enjoys connecting with people, and wants to make a significant impact on the business. The Studio Lead will be eligible for a monthly performance bonus and receive a free Pure Barre membership, working with a passionate team across Seattle-area studios.

Requirements

Authorization to work in the United States required.
Ability to move throughout the studio during shifts.
Ability to lift up to 20-25 lbs occasionally.
Comfortable standing for extended periods in an active studio environment.
Sales-driven mindset - comfortable and confident asking for the sale.
Strong communication skills - in person, on the phone, and in writing.
Organized and reliable with consistent follow-through on tasks.
Demonstrated ability to achieve goals and drive results.
Ability to manage multiple priorities in a fast-paced environment.
Passion for fitness, wellness, and creating exceptional member experiences.

Nice To Haves

Experience in sales, hospitality, retail, fitness, customer service, or operations preferred.
Familiarity with CRM or membership management systems a plus (ClubReady training provided).

Responsibilities

Own studio-level membership, revenue, retention, and lead generation goals.
Execute sales activities, including lead follow-up, appointments, referrals, reactivations, and community outreach.
Monitor key performance metrics and develop action plans to improve results.
Support retail sales and member engagement initiatives.
Deliver an exceptional member experience at every stage of the client journey.
Build strong relationships with members and prospective clients.
Address member concerns professionally and proactively.
Foster a welcoming, inclusive, and service-focused studio environment.
Manage leads daily - call, text, email, and nurture until booking or conversion.
Book first-timers into Engage intros and track attendance and next steps.
Conduct onsite tours and sales conversations confidently.
Follow up on missed Engage appointments and missed sales opportunities.
Execute win-back outreach and retention follow-ups as requested.
Partner with the Operations Manager to ensure daily studio operations run consistently.
Maintain studio cleanliness, organization, inventory, and overall presentation.
Execute company policies, procedures, and standard operating practices.
Support opening/closing procedures when scheduled.
Identify operational challenges and partner with leadership to resolve them.
Assist the VP of Sales & Marketing in executing local marketing initiatives and community partnerships.
Represent the studio at local events and outreach opportunities.
Support studio events, promotions, and member engagement activities.