Studio Lead

Arhaus Recruiting • Princeton, NJ

1d • Onsite

About The Position

Arhaus Studio is an evolved retail concept, offering concierge-style design services and advanced customization capabilities within a smaller, boutique store footprint. The Studio Lead is a dynamic leader responsible for guiding the day-to-day operations of the studio, supporting Interior Designers and Operations Assistants, and ensuring an exceptional, client-focused experience. This individual partners with the Director, Design Studios to drive sales, maintain operational excellence, and uphold Arhaus’ premium brand standards. The role is for the Princeton location and is ideal for someone who thrives in a high-touch, design-forward environment.

Requirements

• Demonstrates strong leadership ability and is highly driven to succeed.
• Excels at delivering high-quality client relations in a design-focused environment.
• Strong organizational, time management, technological, and communication skills.
• Ability and desire to train, coach, develop, and motivate a diverse studio team.
• Advanced selling skills and ability to support others in achieving sales goals.
• Ability to manage stress effectively and perform in a high-energy, client-centered environment.
• Professional appearance and demeanor.
• Flexible schedule that meets the needs of the business, including evenings, weekends, and holidays.

Responsibilities

• Lead and mentor Interior Designers and Operations Assistants, fostering a culture of collaboration, accountability, and client-focused service.
• Ensure the highest standards of client experience across all touchpoints, from consultation to delivery.
• Drive studio sales performance and support the team in achieving business objectives.
• Partner with the Director, Design Studios, to maintain operational and reporting standards.
• Assist with recruiting, training, and coaching studio team members.
• Facilitate ongoing development for the team, including weekly one-on-ones, team meetings, and lead/business reviews.
• Oversee merchandising, inventory management, and tagging procedures in collaboration with the Visual Manager and Operations team.
• Support studio operations, including scheduling, order accuracy, and follow-up with clients before and after the sale.
• Proactively address client concerns and ensure consistent resolution in line with Arhaus standards.
• Act as a leader on duty, delegating tasks and ensuring smooth daily operations.
• Perform other duties as assigned to support the success of the studio and team.

Benefits

• Exceptional advancement opportunities
• Competitive earnings, bonus opportunities, and generous employee discount
• Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)
• Flex spending plan
• 401K retirement program and 529 college savings plan
• Paid vacations and holidays (Full-time employees only)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees