Studio General Manager - Massage & Wellness
GoSaga, Inc.•San Antonio, TX
•$70,000 - $80,000•Onsite
About The Position
Squeeze Massage is seeking an experienced, energetic Studio General Manager to lead its San Antonio studio. This hands-on, full-time leadership role oversees daily studio operations, team performance, sales growth, and the guest experience. The General Manager will develop a high-performing team, grow membership and retail sales, maintain operational efficiency, and foster a positive environment for both guests and employees. The role requires availability Wednesday through Sunday and is performed in person.
Requirements
- At least 3 years of leadership experience in a fast-paced hospitality, wellness, fitness, retail, spa, or service business; this experience is described as preferred.
- Proven track record building consistent, recurring retail business and delivering an exceptional guest experience.
- Experience operating in a fast-paced, high-volume environment.
- Experience leading and developing a sizable front-line team.
- Expertise in recruiting, onboarding, and developing a team.
- Expertise in inventory management and scheduling.
- Availability to work Wednesday through Sunday each week.
- Strong management, communication, coaching, and people-leadership skills.
- Ability to drive business results while prioritizing exceptional guest service.
Nice To Haves
- Passion for health and wellness and belief in the benefits of massage for a balanced lifestyle.
- Hospitality orientation, warmth, patience, empathy, and an entrepreneurial and analytical management style.
Responsibilities
- Lead day-to-day studio operations and team performance.
- Drive membership, retail, and overall studio revenue.
- Recruit, onboard, coach, develop, and retain a high-performing team.
- Deliver an exceptional guest experience.
- Build schedules and ensure appropriate staffing.
- Manage payroll and timekeeping, inventory, and operational controls.
- Partner on local marketing and community relationships.
- Address team and guest concerns promptly and professionally.
Benefits
- Medical, dental, and vision benefits.
- Paid sick leave.
- Two weeks of paid vacation.
- 401(k) retirement savings plan.
- Bonus potential.
- Annual compensation review.
- Career growth opportunities within an expanding wellness brand.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
