Studio General Manager - Massage & Wellness
About The Position
Squeeze Massage is seeking an experienced, energetic Studio General Manager to lead its San Antonio studio. This hands-on leadership role oversees daily studio operations, team performance, sales growth, and guest experience. The General Manager recruits, develops, and retains a high-performing team; drives membership, retail, and overall studio revenue; and helps create a positive environment for both guests and employees. The role includes building schedules and ensuring appropriate staffing, managing payroll and timekeeping, inventory, and operational controls, partnering on local marketing and community relationships, and resolving team and guest concerns. The position requires weekly Wednesday–Sunday availability and is performed in person. The posting lists a $70,000–$85,000 salary plus bonus potential in the opening summary and a $70,000–$80,000 base salary in the perks section.
Requirements
- At least 3 years of leadership experience in a fast-paced hospitality, wellness, fitness, retail, spa, or service business; the posting describes this experience as preferred.
- Proven track record in building consistent, recurring retail business and delivering an exceptional guest experience.
- Experience operating in a fast-paced, high-volume environment.
- Experience leading and developing a sizable front-line team.
- Expertise in recruiting, onboarding, and developing a team.
- Expertise in inventory management and scheduling.
- Availability to work Wednesday through Sunday each week.
- Strong management, communication, and business skills; ability to adapt quickly in a fast-paced setting.
- Hospitality orientation, patience, warmth, and a people-oriented approach.
Nice To Haves
- Passion for health and wellness and belief in massage benefits for a balanced lifestyle.
- Entrepreneurial, analytical, empathetic coaching style.
- Interest in growing and shaping an expanding wellness organization.
Responsibilities
- Lead day-to-day studio operations and team performance.
- Drive membership, retail, and overall studio revenue.
- Recruit, onboard, coach, develop, and retain a high-performing team.
- Deliver an exceptional guest experience.
- Build schedules and ensure appropriate staffing.
- Manage payroll, timekeeping, inventory, and operational controls.
- Partner on local marketing and community relationships.
- Address team and guest concerns promptly and professionally.
- Optimize operational efficiency and foster a positive studio environment.
Benefits
- Medical, dental, and vision benefits.
- Paid sick leave.
- Two weeks of paid vacation.
- 401(k) retirement savings plan.
- Bonus potential.
- Annual compensation review.
- Career growth opportunities within an expanding wellness brand.
- Opportunity to lead and grow a developing studio.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
