About The Position

Baylor University is seeking a friendly and outgoing student to work at the front desk of the Mayborn Museum as a Visitor Services Associate. The role supports daily museum operations, serves visitors, and processes admission, class, and membership ticket sales. It is suited to someone who enjoys interacting with people and can work in a sometimes fast-paced environment as part of a team. The schedule requires a minimum of ten hours per week during the museum's listed operating hours. The position is intended for the winter and may continue on an ongoing basis depending on the student's performance. Students with open availability during summer break are currently sought.

Requirements

  • Good customer service skills.
  • Open availability, including weekends and summer.
  • Detail-oriented, with the ability to multitask.
  • Proactive mindset and ability to prioritize tasks efficiently.
  • Professionalism and adherence to University policies.
  • Dependable and enthusiastic approach to a customer-facing role.

Responsibilities

  • Greet and welcome visitors.
  • Answer phone calls, respond to inquiries, and provide information.
  • Process ticket sales for admission, classes, and memberships.
  • Manage and accurately reconcile cash register transactions.
  • Ensure compliance with University policies and procedures.
  • Provide general office assistance and support.
  • Maintain files and reports and ensure confidentiality of information.
  • Assist with projects, activities, and other tasks as needed.
  • Maintain punctual, regular, and consistent attendance.
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