About The Position

Baylor University is seeking friendly, outgoing students to work as Visitor Services Associates at the Mayborn Museum front desk. The role supports daily museum operations and involves interacting with visitors in a sometimes fast-paced environment. The position requires a minimum of ten hours per week during the museum’s listed operating hours. Employment is described as winter/ongoing, with summer availability currently sought and ongoing employment dependent on student performance.

Requirements

  • Good customer service skills.
  • Open availability, including weekends and summer.
  • Detail-oriented with the ability to multitask.
  • Proactive mindset and ability to prioritize tasks efficiently.
  • Commitment to professionalism and adherence to University policies.
  • Ability to comply with University policies.
  • Regular and punctual attendance.
  • Dependability and enthusiasm for a customer-facing role.

Responsibilities

  • Greet and welcome visitors.
  • Answer phone calls and assist with inquiries.
  • Process ticket sales for admission, classes, and memberships.
  • Manage and accurately reconcile cash register transactions.
  • Ensure compliance with University policies and procedures.
  • Maintain punctual and consistent attendance.
  • Provide general office assistance and support.
  • Greet clients and visitors, answer inquiries, and provide information.
  • Maintain files and reports and ensure confidentiality of information.
  • Assist with projects, activities, or tasks as needed.
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