Student Worker - Nursing Learning Resource Center - Dallas

Baylor University•Dallas, TX

1d•Onsite

About The Position

The Student Employee serves at the 1st Floor Tech Point Desk and answers directional and printer questions students may have. The student employee will maintain the printer stations with ink and paper and provide check-out services of print and physical kits to patrons. The student may be asked to assist with digital projects as assigned and is able to study while working.

Requirements

Student Worker classification
Ability to answer directional and printer questions
Ability to maintain printer stations with ink and paper
Ability to provide check-out services of print and physical kits
Ability to assist with digital projects
Ability to study while working
Ability to use the library catalog, published course schedules or book lists, or other library resources
Ability to refer unusual or non-routine questions to the librarian
Ability to use established library systems for checking out and in items
Ability to track interactions in established systems
Ability to assist students in using PawPrints, Canvas or with accessing other Baylor print and electronic resources
Ability to assist faculty with requests for print, audiovisual or electronic resources
Ability to answer the NLRC phone, handle routine requests, redirect wrong numbers, and take messages
Ability to manage printers, clear paper jams, and add toner and paper
Ability to reshelve NLRC items properly
Ability to maintain printers and white boards, including supplies
Ability to respond to requests for assistance with NLRC equipment and supplies
Ability to orient new nursing students and offer insight, advice, and guidance
Ability to open or close the NLRC service desk according to scheduled shift

Responsibilities

Promptly respond to questions or requests from NLRC users, using the library catalog, published course schedules or book lists, or other library resources as appropriate. Refer unusual or non-routine questions to the librarian. Serving the library user is the highest priority of a Nursing LRC Student Worker.
Staff the NLRC service desk which includes checking out and in books, clinical equipment, kits, models, and other NLRC resources using established library systems. Perform other duties as directed by supervisor.
Track interactions in established systems not already captured by the library system.
Assist students in using PawPrints, Canvas or with accessing other Baylor print and electronic resources available online as well as e-resources associated with textbooks.
Assist faculty with requests for print, audiovisual or electronic resources.
Answer the NLRC phone, handling routine requests, redirecting wrong numbers appropriately, taking and delivering accurate, detailed messages.
Managing printers in the NLRC, clearing paper jams, adding toner and paper as needed.
Reshelve NLRC items properly.
Maintain printers and white boards, including supplies.
Respond to requests for assistance with all NLRC equipment and supplies (such as touch screen scanner, staplers, paper punches, etc.)
Orient new nursing students and offer insight, advice, and guidance from the perspective of a successful nursing student on the use of NLRC resources and technology, and to the culture of the LHSON from a student perspective.
Open or close the NLRC service desk according to scheduled shift, following established procedures.