Student Wellness IT Student Assistant Support AY 26-27
About The Position
Under direct supervision, Student Assistants perform duties ranging from unskilled to skilled and/or specialized, in a variety of positions that typically require the use of manual, clerical, public contact, and/or analytical skill. Assignments have limited use of discretion and judgment. Work is regularly reviewed and may entail detailed instructions. Specific job duties are defined by the appropriate campus department. Serve as a Student Assistant for the Information Technology department within Student Wellness Support Student Wellness staff IT needs: TitanHEALTH (TitanMED, TitanTHRIVE, and TitanWELL), and Counseling and Psychological Service (CAPS) General IT questions and resolving user requests related to hardware and software Hardware includes but not limited to: Desktops, laptops, scanners, printers (DYM, XEROX, Zebra, Brother, HP), copiers, and Apple devices Software includes but not limited to: Windows based applications macOS based applications Web based applications iOS based applications
Requirements
- Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
- Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
- In good academic standing (not on academic probation, continued probation, academic dismissal).
- Student who is authorized to work in the United States and can provide employment eligibility documents.
- Ability to learn and perform assigned work
- Ability to follow oral instructions
- Ability to work cooperatively with faculty, staff, and other students
- Ability to communicate effectively with all levels
- Ability to read and write English at a level appropriate to the position
Responsibilities
- Serve as a Student Assistant for the Information Technology department within Student Wellness Support
- Support Student Wellness staff IT needs: TitanHEALTH (TitanMED, TitanTHRIVE, and TitanWELL), and Counseling and Psychological Service (CAPS)
- Address general IT questions and resolve user requests related to hardware and software
- Provide support for hardware including Desktops, laptops, scanners, printers (DYM, XEROX, Zebra, Brother, HP), copiers, and Apple devices
- Provide support for software including Windows based applications, macOS based applications, Web based applications, and iOS based applications
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
