Student Worker - MORNING ONLY Student Union Operations Assistant
About The Position
As the home for the Department of Student Activities, the Bill Daniel Student Center (BDSC), also known as the "heart of the campus," provides a place to relax, study, and participate in activities that build an enduring loyalty between members of the Baylor community and the university itself. The Student Union Operations Assistant provides technical (audio/visual), maintenance, and event support to guests and partners visiting the Bill Daniel Student Center. Student Union Operations Assistants answer phones/questions, guide guests to rooms within the building, monitor trash/cleanliness of the building, setup/breakdown meeting spaces, maintain a quality and professional relationship with Housekeeping, and complete other tasks as assigned. Skills developed in this role include oral and written communication skills, learning how to navigate conflict, and exhibiting quality customer service.
Requirements
- oral and written communication skills
- conflict management
- customer service
Nice To Haves
- Ad Astra experience very welcomed though not required
Responsibilities
- Deliver excellent customer services to clients and visitors by providing information and answering inquiries as needed
- Assist with various activities and tasks related to events and hospitality services
- Ability to comply with University policies
- Maintain regular and punctual attendance
- Provide general office assistance and event support
- Maintain files and reports and ensure confidentiality of information
- Perform business operations duties for assigned area of responsibility
- Ability to prioritize and take initiative
- Assist with various projects, activities and tasks related to business operations
- Provide technical (a/v) support
- Maintenance management
- Answer phones with excellent phone etiquette
- Act as a guide for guests to room locations or across campus
- Monitor trash/cleanliness
- Setup/breakdown meeting spaces
- Maintain a quality and professional relationship w/ Housekeeping
- Set (7am-9am) or take down (4pm-6pm) tabling needed for student organizations; Monday to Friday during set times
- Assist in planning, coordinating and helping with events as needed
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
