Office Assistant (Student Worker)

Butler University • Indianapolis, IN

15h • Onsite

About The Position

The Student Worker assists the Financial Aid Office staff with day-to-day administrative tasks, customer service, and basic clerical duties.

Requirements

• Must maintain confidentiality of student records in compliance with FERPA regulations
• Must be a currently enrolled student in good standing at Butler University
• Must be eligible for student employment (Federal Work-Study or Institutional Work Program, if applicable)
• Strong interpersonal and communication skills
• Ability to handle confidential information responsibly
• Detail-oriented, organized, and reliable
• Proficient in Microsoft Office (Word, Excel, Outlook), especially working on analytics in Excel
• Professional demeanor and a willingness to learn

Nice To Haves

• Previous office or customer service experience
• Familiarity with financial aid terminology or processes

Responsibilities

• Greet and assist students, parents, and visitors in a professional and courteous manner
• Answer phone calls and direct inquiries to appropriate staff members
• Provide general information about financial aid processes and deadlines
• File, scan, copy, and organize financial aid documents
• Assist with data entry and updating student records in internal databases
• Prepare outgoing mail and distribute incoming mail when needed
• Support staff during financial aid events, workshops, and orientations
• Perform other clerical tasks and special projects as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed