Student Worker - MORNING ONLY Student Union Operations Assistant
About The Position
In a student employee capacity, may perform or assist with specialized business or operational functions that contribute to departmental goals and initiatives. The Bill Daniel Student Center (BDSC), known as the "heart of the campus," provides a place to relax, study, and participate in activities that build enduring loyalty within the Baylor community. The Student Union Operations Assistant provides technical (audio/visual), maintenance, and event support to guests and partners visiting the Bill Daniel Student Center. Responsibilities include answering phones and questions, guiding guests to rooms, monitoring building cleanliness, setting up and breaking down meeting spaces, maintaining professional relationships with Housekeeping, and completing other assigned tasks. Skills developed in this role include oral and written communication, conflict navigation, and customer service.
Requirements
- Ad Astra experience very welcomed though not required
- oral and written communication skills
- conflict management
- customer service
Responsibilities
- Deliver excellent customer services to clients and visitors by providing information and answering inquiries as needed
- Assist with various activities and tasks related to events and hospitality services
- Ability to comply with University policies
- Maintain regular and punctual attendance
- Provide general office assistance and event support
- Maintain files and reports and ensure confidentiality of information
- Perform business operations duties for assigned area of responsibility
- Ability to prioritize and take initiative
- Assist with various projects, activities and tasks related to business operations
- Provide technical (a/v) support
- Maintenance management
- Answer phones with excellent phone etiquette
- Act as a guide for guests to room locations or across campus
- Monitor trash/cleanliness
- Setup/breakdown meeting spaces
- Maintain a quality and professional relationship w/ Housekeeping
- Set (7am-9am) or take down (4pm-6pm) tabling needed for student organizations; Monday to Friday during set times
- Assist in planning, coordinating and helping with events as needed
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
