Student Technician Apprentice

Penske Automotive Group • Nantucket, MA

9d • Onsite

About The Position

The Student Technician Apprentice gains hands-on experience in automotive technician repairs and diagnostics while being mentored by an experienced Automotive Technician. Under the direction of a senior or master technician, the apprentice diagnoses and performs repairs on specified vehicle components efficiently and accurately, following dealer and manufacturer/factory standards.

The role supports automotive and truck maintenance and repair, shop organization, safe use of tools, repair-order documentation, and communication with service department staff. The apprentice also learns dealership service department processes, engages with Service Advisors to understand communication and customer satisfaction, and works toward skill benchmarks while completing progress reports with the program team and high school counselors.

The position is primarily based in an automotive shop. The covered workspace may expose the employee to heat, cold, safety hazards, and regular loud noise. The work requires prolonged standing, regular pushing, pulling, stooping, kneeling, reaching, grasping, and walking, repetitive motion, and the ability to talk and hear. The role includes lifting over 50 pounds with an assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds, with an assistance device available as needed.

The position requires a current high school senior enrolled in an automotive training program and a valid driver's license. The job description notes that duties and responsibilities may change at any time with or without notice.

Requirements

• Current high school senior enrolled in an automotive training program.
• Valid driver's license.
• Basic knowledge of automotive systems and a passion for automotive work.
• Strong desire to learn and grow as a technician.
• Ability to use technical reference materials and technical manuals.
• Ability to wear required safety and health personal protective equipment, including a respirator, as instructed.
• Ability to take direction from multiple senior employees and prioritize work.
• Ability to work well in a team environment.
• Outstanding attention to detail and commitment to quality.
• Ability to follow processes to ensure quality and safety.
• Ability to read and comprehend instructions and information.
• Ability to maintain a positive attitude while learning at a fast pace.
• Basic computer skills, including navigating web browsers and using standard applications such as Microsoft Office.
• Exceptional customer service skills, including listening to customers and determining how best to assist them.
• Ability to meet the physical demands described, including prolonged standing, regular movement and repetitive motion, and lifting/carrying with assistance devices as specified.

Responsibilities

• Assist a Technician mentor with basic automotive and truck maintenance, including oil changes, brake repair, tire replacement and repair, and preventative maintenance.
• Assist the Technician mentor with assembly, disassembly, and troubleshooting.
• Clean and inspect parts.
• Maintain a clean and efficient work area and help keep the shop neat and organized.
• Safely operate and maintain hand and power shop tools.
• Perform additional vehicle-repair duties as assigned by the Technician mentor or Supervisors.
• Document work performed and recommended on repair orders.
• Communicate with the Service Advisor and/or Dispatcher when additional work is needed.
• Learn the flow of repair orders and service department functions at the dealership level.
• Wear required safety and health personal protective equipment, including a respirator, as directed by the equipment manufacturer and company policies.
• Comply with laws and regulations for working with hazardous materials and immediately report deviations to management.
• Engage with Service Advisors to understand the importance of communication and customer satisfaction.
• Achieve skill benchmark goals and complete scheduled progress reports with the program team and high school counselors.
• Follow attendance, punctuality, and timekeeping standards.
• Follow the Company Code of Business Ethics and Conduct, work rules, procedures, and lawful directions from Supervisors.
• Uphold the company's nondisclosure and confidentiality policies and agreements.
• Maintain a professional appearance in accordance with company policy.
• Attend pertinent training on request and company meetings as required.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED