Student Support Specialist - Disability Resources and Services (Reg FT)

Community College of Allegheny County (CCAC) • Pittsburgh, PA

7d • Onsite

About The Position

Provide accommodations and support for students with disabilities. This role is responsible for assisting with exam proctoring, providing one-on-one care and coaching, offering technical support for adaptive services, and assisting students with academic performance improvement. The specialist will also recommend and obtain necessary resources, develop emergency evacuation plans, assist with enrollment management activities, respond to student alerts, and handle requests for accommodation letters.

Requirements

• Bachelor’s Degree required in related field (Education, Social Work, Counseling, Disability Studies).
• Broad knowledge and understanding of ADA 504 policies.
• Some experience with assistive or adaptive technology.
• Ability to understand how learning can be affected by disabilities and provide appropriate accommodations.
• Ability to work with students of all abilities.
• Computer experience and knowledge.
• Good customer service, communication, writing, reading and organization skills.
• Current criminal record/child abuse clearances will be required if offered the position and to be employed at the College.

Nice To Haves

• Prior experience working with students requiring special accommodations in a college setting is preferred.

Responsibilities

• Assist with exam proctoring for students whose accommodations necessitate examinations occurring within the Disability Resources and Services Office.
• Provide one on one care and coaching for students with disabilities.
• Assist with intake services and development of individual student plans.
• Provide technical support for adaptive services such as alternative format textbooks, alternate format/modified testing and software.
• Assist students with improving and maintaining academic performance by conducting one on one training and facilitated study skills sessions.
• Recommends, requests and obtains resources, materials and technology necessary for students.
• Develop and implement emergency evacuation plans for students.
• Assist with Enrollment Management activities including registration campaigns, open house events and other initiatives to recruit and retain students.
• Respond to FSAs and other alerts for students who are experiencing difficulty in the classroom.
• Assist with requests for accommodation letters or other student needs.
• Perform other duties as required or as assigned.

Benefits

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
• Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
• Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
• Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
• Additional Advantages: Free employee parking to make your commute easier.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level