Student Support Services Program Specialist
About The Position
The Community Colleges offer two-year liberal arts degrees as well as certificate programs in technical, career and occupational fields. The Colleges make their educational efforts available to a varied population within which specific skills may be lacking in basic subject areas necessary for success in higher education. The Coordinator, SSS Program manages remedial and supplemental tutoring and skill building training to improve student proficiency in a specific subject area such as mathematics, science or reading/writing at a Community College. The incumbent may teach one or more classes in the assigned discipline.
Requirements
- Master’s degree in education, special education or a field closely related, together with two (2) or more years of teaching experience as well as four (4) or more years of experience with higher educational support programming; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.
- Academic and skills assessment methods
- Familiarity with physical and learning disabilities
- Remedial, developmental and adult education methods and techniques
- Student support and development experience
- Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
- Excellent interpersonal, oral, and written communication skills
- Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)
Nice To Haves
- Experience working with TRIO programs or other student success programs and initiatives
- Experience supporting first-generation college students, students from low-income backgrounds, students with disabilities, or other underserved student populations.
- Experience developing and facilitating student success workshops, educational programming, or engagement activities.
- Knowledge of student information systems, case management software, and higher education technologies (e.g., Banner, Degree Works, Navigate, Starfish, or similar platforms)
Responsibilities
- Program development
- Service delivery
- New student advisement
- Maintenance of student records
- Grant reporting
- Training, development and direction of staff and student workers
- Delivery of instructional lab/classes
- Attendance and participation at convocation and commencement ceremonies
- Service on assigned committees and task forces
- Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.
Benefits
- Generous leave policies
- Multiple retirement plan options
- Comprehensive health insurance choices
- Supplemental benefits for retirement and family protection
- Tuition reimbursement (if applicable)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
