Support Services Program Manager / Specialist
About The Position
The scope of the proposed services includes leading integration activities between agencies and third parties within the OTS Enterprise Architecture (EA) environment, providing quality assurance reviews, assisting with budgeting and cost allocation for Enterprise Architecture lines of service, supporting customer agencies in financial reporting, providing subject matter expertise on applicable agency systems and technologies, evaluating new and emerging technologies, and reviewing technical documentation. The role also involves other duties as assigned by the executive team.
Requirements
- Minimum of five (5) years of experience with the OTS Enterprise Architecture environment.
- Minimum of twenty (20) years of experience with technologies used within the State of Louisiana systems.
- Minimum of fifteen (15) years of project management experience.
- Prior experience with large-scale state Enterprise Architecture systems serving multiple governmental agencies.
- Experience with rate setting, cost allocation, and invoicing.
- Experience determining and establishing lines of service costs.
- Experience with Health and Human Services applications, including but not limited to: Medicaid SNAP/TANF Child Welfare Child Support Child Care Licensing
- Experience drafting the following documents: Advanced Planning Documents (APD), Advanced Planning Document Updates, Implementation Advanced Planning Documents (IAPD), Cost Allocation Plans.
Nice To Haves
- Experience administering and managing large-volume projects.
- Experience managing task orders.
- At least six (6) years of experience performing similar duties in large-scale Enterprise Architecture environments.
- Experience drafting Requests for Proposals (RFPs).
- Experience with Java and .NET development.
Responsibilities
- Lead integration activities between agencies and third parties within the OTS Enterprise Architecture (EA) environment.
- Provide quality assurance reviews as requested by management.
- Assist management with budgeting and the development and refinement of cost allocation for all Enterprise Architecture lines of service.
- Support OTS customer agencies in the development of federal and state financial reporting.
- Provide subject matter expertise on applicable agency systems and technologies.
- Assist OTS in the evaluation of new and emerging technologies.
- Lead or assist OTS in the review of technical documentation.
- Perform other duties as assigned by the executive team.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
