Student Support Services Coordinator/Academic Advisor II

Colorado Mountain College-Glenwood Springs • Glenwood Springs, CO

3d • $64,025 - $71,138 • Onsite

About The Position

This position serves a dual role, primarily as a Student Support Services Coordinator (TRIO) and secondarily as an Academic Advisor II. The TRIO role focuses on providing educational advising, career/life planning, and support services to first-generation, low-income, and/or students with disabilities, in compliance with the TRIO SSS Grant. This is a grant-funded position, contingent on continued funding. The Academic Advisor II role, reporting to an Associate Dean, involves one-on-one student advising, coordinating campus-level student services, providing guidance on degree selection and completion, interpreting academic policies, and participating in advising, retention, and recruitment activities. The role also includes assisting students with problem-solving, goal identification, and maintaining accurate records. The Academic Advisor II is expected to be a collaborative team member, promoting the college's mission and vision, and contributing to the development of new student success programs. The position requires a commitment to working effectively with diverse populations and adapting to evolving needs.

Requirements

• Bachelor’s Degree from an accredited institution in counseling, education, or related field with a minimum of four years of experience working with populations similar to SSS participants or working with a diverse student and adult population in advising and counseling OR Associate’s degree from an accredited institution and six years of experience with a diverse student and adult population OR equivalent education and experience.
• High School and Post-Secondary experience essential.
• Demonstrated experience in programs that improve access and success for underrepresented populations, including adult Learners, in higher education essential.
• Ability to administer and evaluate assessment testing.
• Ability to provide academic and career/life counseling and mentoring.
• Ability to prepare and maintain statistical data.
• Strong written, verbal, analytical, and organizational skills.
• Demonstrated ability to positively interact and engage students in an academic setting that is welcoming and responsive to students’ academic and career goals.
• Strong organizational skills and ability to prioritize duties and responsibilities.
• Knowledge of higher education degree requirements, current practices in higher education, and utilize relevant technology.
• Ability to provide thoughtful academic, transfer, and career advising.
• Ability to interpret and analyze placement data and aptitude assessments.
• Exceptional verbal, written, analytical, and interpersonal skills.
• Ability to effectively speak in public and present educational workshops.
• Ability to maintain discretion and professionalism.
• Ability to organize and prioritize work while exercising flexibility, teamwork, and humor.
• Commitment to working effectively with students, employees, and community members of all backgrounds.
• Must be a resident of the State of Colorado or obtain residency within 30 days of hire and perform all work duties within the state.
• Must be authorized to work in the United States without the need for current or future sponsorship.
• Successful completion of a background check including motor vehicles records report is required.
• Will require some travel and evening/weekend hours.

Nice To Haves

• Completed counseling internship or practicum preferred.
• Experience in higher education counseling preferred.
• Master’s Degree preferred.
• Demonstrated familiarity with college academic requirements.
• Demonstrated sensitivity to the needs of economically and educationally disadvantaged students.
• Bilingual (English/Spanish) or conversational language abilities preferred.

Responsibilities

• Provide educational advising, career/life planning, and support services to TRIO participants.
• Assist students with registration processes and interpret college academic policies and guidelines.
• Provide one-on-one student advising, including academic, transfer, and career advising.
• Coordinate campus-level student services and participate in academic advising, retention, and recruitment activities.
• Assist students with problem-solving and goal identification.
• Communicate professionally with students, faculty, staff, and community partners.
• Maintain detailed and accurate manual and/or electronic records.
• Promote the vision and mission of Colorado Mountain College.
• Assist with tracking and reporting activities.
• Develop and present student seminars and workshops.
• Collaborate with faculty and academic affairs staff on student success and retention initiatives.
• Coordinate and/or assist with tutoring programs and identify/train tutors.
• Plan and implement field trips, cultural events, and workshops for program participants.
• Monitor and enter participant data and maintain participant records.
• Prepare and maintain program documentation and assist in developing program reports.
• Assist with developing and disseminating program information and promote services.
• Serve as a program representative and coordinate with internal and external parties.
• Interpret placement assessments and co-create academic plans with students.
• Discuss options and next steps for students on academic suspension and probation.
• Monitor student progress and maintain appropriate records.
• Collaborate with registration, financial aid, and marketing staff.
• Participate and coordinate campus events such as orientation, success seminars, and campus visits.
• Assist with graduation.
• Serve on campus committees and potentially supervise work-study students.
• Build and maintain relationships with relevant community entities and refer students to services.
• Connect and communicate with transfer institutions.
• Perform other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Pet insurance
• Retirement contribution
• Tuition reimbursement
• Annual & sick time
• Mental health resources
• Healthy lifestyle benefits
• Affordable transitional housing may be available to the successful candidate based on eligibility and availability
• Relocation if applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree