Student Support Leader

Boys & Girls Clubs of San Francisco•San Francisco, CA

2d•$26 - $28•Onsite

About The Position

The Student Support Leader at Gateway High School (GHS), offered through Boys & Girls Clubs of San Francisco (BGCSF), supports students in graduating with the skills, habits, and knowledge necessary for academic and personal success in college and beyond. In this role, you will oversee two primary areas—Enrichment Programs and Leadership Programs—to ensure students receive strong academic instruction, wrap-around services, and engaging extracurricular activities. Working closely with the BGCSF Site Director, Gateway Student Activities Director, and GHS staff, you will actively foster youth voice and student leadership across the campus. This is a school-year position requiring 32 hours per week, with a schedule that may vary to include occasional evening and weekend hours depending on program needs. While the core schedule follows the academic calendar, candidates also have the option to work 6–8 weeks during the summer at another BGCSF location, depending on site and hour availability.

Requirements

Equivalent work experience in youth development, education, or community settings (or a BA/BS degree).
Experience working with teenagers and young adults.
Valid driver’s license, a clean driving record, and comfort driving a 12-passenger van to transport youth.
Excellent written and oral communication skills.
Highly punctual, reliable, and able to work independently with minimal supervision.
Strong organizational skills with the ability to multitask and meet competing deadlines.
Proficient in Microsoft Office Suite with strong record-keeping, data entry, and detail-oriented administrative skills.
Current Red Cross First Aid/CPR certification (or ability to obtain within 90 days of employment).
Ability to commit to a 32-hour work week following the school-year calendar.

Nice To Haves

BA/BS degree from an accredited college or university.
Direct teaching or professional facilitation experience with high school-aged youth.
Experience working with students from traditionally underserved communities.
Prior experience working with attendance and youth tracking database systems.

Responsibilities

Meet with students weekly with various areas of focus, including collaboration with school administration and other decision-making bodies, supporting events related to a positive school climate, addressing student and community issues that may be impacting the culture of the school, and other topics decided on by the students
Develop and facilitate curriculum that focuses on personal leadership development, and social and emotional learning
Manage the physical space of the Study Café, including defining and reinforcing appropriate student usage, and working with students and teachers to maintain and improve the space
Serve as the teacher on record for Independent Study students, including defining the criteria for earning Independent Study credit, communicating with students and parents about their progress, taking daily attendance, and evaluating students on a pass/fail basis
Support Independent Study students in prioritizing and completing work
Provide CyberHigh support for students working on online credit recovery
Act as a liaison between the students and Gateway staff by managing and developing student ideas, working with school administration on proper implementation and connecting and involving Gateway teachers
Transport students in Club vehicles or on public transportation as needed, according to BGCSF’s and GHS’s policies and procedures to ensure Club members’/students’ safety at all times
Manage accurate and timely collection of attendance and participation data by accessing and inputting attendance into the attendance database on a daily basis
Analyze the attendance data for any inconsistencies or incomplete entries and cross reference actual numbers to goals
Attend all required meetings and trainings
Implement and track BGCSF program outcome measurements outlined in the School-Based Clubs program requirements
Completion of any other duties deemed necessary by the BGCSF Site Director
At all times, maintain a professional appearance and manner reflective of the high standards of Boys & Girls Clubs of San Francisco and Gateway High School
Develop and maintain communication and positive relationships with all stakeholders
Work in close collaboration with Gateway administrators and staff, parents, and BGCSF Citywide Services
Provide any requested program updates and progress reports to Site Director, school administrators, funders, and/or other stakeholders
Respond promptly and professionally to all program and information enquiries
Promote program visibility within Gateway and BGCSF communities
Actively participate in and support school-wide events, such as family nights, back-to-school nights, and more