SMS - Student Support Coordinator

Holyoke Public SchoolsHolyoke, MA
Onsite

About The Position

The Student Support Room Coordinator plays a critical role in supporting the social-emotional development and academic success of students at Lt. Clayre Sullivan Middle School. Responsibilities include: Assist with redesigning and continuously improving the Student Support Room Oversee day-to-day operations of the Student Support Room Maintain a welcoming, culturally responsive, and therapeutic physical space Implement social-emotional learning and restorative justice curriculum; assist with its design and refinement Collaborate with school administrators, guidance counselors, teachers, restorative justice staff, and other stakeholders Co-design, communicate, and implement clear policies and protocols for room referrals and re-entry Communicate with and maintain positive relationships with parents and guardians Develop individualized re-entry and support plans with students to address root causes of referrals Continuously evaluate program effectiveness using data and make improvements accordingly Form caring relationships and model respectful communication and unconditional positive regard for students and families Teach self-regulation skills and self-care strategies to identified students Utilize behavior management techniques respectfully and in accordance with school policy Employ relationship-centered and counseling skills effectively Provide restorative classroom interventions when necessary Participate in and help facilitate professional development and training for school staff Supervise interns and volunteers as needed

Requirements

  • 1–3 years of experience working with at-risk youth in social-emotional development roles required
  • Demonstrated commitment to ensuring academic success and well-being for all students
  • Demonstrated leadership experience in a school or youth-serving setting
  • Strong de-escalation and care planning skills
  • Strong written and verbal communication skills; excellent collaboration and teamwork skills

Nice To Haves

  • Associate’s or Bachelor’s degree preferred
  • Experience working in an urban, high-need school setting preferred
  • Experience working with diverse student populations, including English Learners and students with disabilities, preferred
  • Bilingual applicants (English/Spanish) are strongly encouraged to apply

Responsibilities

  • Assist with redesigning and continuously improving the Student Support Room
  • Oversee day-to-day operations of the Student Support Room
  • Maintain a welcoming, culturally responsive, and therapeutic physical space
  • Implement social-emotional learning and restorative justice curriculum; assist with its design and refinement
  • Collaborate with school administrators, guidance counselors, teachers, restorative justice staff, and other stakeholders
  • Co-design, communicate, and implement clear policies and protocols for room referrals and re-entry
  • Communicate with and maintain positive relationships with parents and guardians
  • Develop individualized re-entry and support plans with students to address root causes of referrals
  • Continuously evaluate program effectiveness using data and make improvements accordingly
  • Form caring relationships and model respectful communication and unconditional positive regard for students and families
  • Teach self-regulation skills and self-care strategies to identified students
  • Utilize behavior management techniques respectfully and in accordance with school policy
  • Employ relationship-centered and counseling skills effectively
  • Provide restorative classroom interventions when necessary
  • Participate in and help facilitate professional development and training for school staff
  • Supervise interns and volunteers as needed
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service