Student Support Coordinator

eDynamic Learning•, (Multiple States)

13d•$45,000 - $55,000•Remote

About The Position

eDynamic Learning, now part of Pearson, is a leading publisher of digital curriculum for Career and Technical Education (CTE) and electives, serving grades 6-12. Greenways Academy, eDynamic's instructional services provider, is a private, accredited school with over 25 years of experience in virtual education. This role is within Greenways Academy and focuses on providing individualized support to students. The Student Support Coordinator will utilize attendance data and reporting to offer support and back-on-track services to students. This role involves developing prevention and intervention strategies, assessing students and families, providing case management, monitoring student progress, and making referrals. Additionally, the coordinator will support other Greenways Academy staff with various duties, including securing student paperwork, hosting new enrollee orientations, collaborating with teachers, attending community events, hosting daily synchronous support/study hall sessions, and monitoring Oregon senior projects.

Requirements

Use attendance data and reporting to provide support and back-on-track services to students
Develop prevention and intervention strategies
Assess students and families
Provide case management
Monitor student progress
Make referrals
Support other Greenways Academy staff with other duties as assigned
Positive and collaborative team player
Social work and/or counseling experience
Excellent Microsoft Office skills
Exceptional written and oral communication skills
Be a self-starter with a personal style characterized by service, accessibility, curiosity and a genuine team orientation
Provide excellent customer service to our staff, students, families, and partner organizations
Bachelor's degree, or three years related experience and/or training; or equivalent combination of education and experience

Responsibilities

Track students' academic progress and performance, identifying any challenges they may be facing and intervening as necessary
Work one-on-one with students to identify their specific needs and develop tailored strategies for success
Offer support in developing effective study habits, time management, and organizational skills to enhance academic performance
Collaborate with teachers, administrators, and other support staff to ensure a coordinated approach to student success and address specific student needs
Maintain accurate and confidential records of student interactions, concerns, and interventions for documentation and reporting purposes
Serve as a mentor or guide for students, offering guidance on personal and academic matters, including career exploration and goal setting
Address and manage crises or emergencies that students may face, such as personal crises, mental health issues, or emergencies that impact their education
Assist in resolving conflicts between students or between students and faculty or staff, promoting a positive and respectful learning environment
Analyze data related to student success and retention to identify trends and areas where additional support may be needed
Engage with parents, guardians, and the broader community to foster a supportive network for student success
Stay updated on educational policies, relevant regulations, and best practices in student support and advising
Regularly communicate with students through various channels (email, meetings, workshops) to promote awareness of available resources and support services
Host daily synchronous support/study hall sessions
Monitor Oregon senior projects
Secure appropriate paperwork for students
Host Orientation for new enrollees