Student Support Advisor/Paraprofessional

Stride, Inc. • US - MI - Remote, MI

3d • Hybrid

About The Position

The Student Support Advisor/Paraprofessional works to increase student and Learning Coach engagement and support academic growth. The role provides consistent support throughout the student experience at Michigan Virtual Charter Academy (MVCA), an online school serving students in Michigan. The position oversees an assigned student caseload, uses data resources to provide proactive support, and helps students and Learning Coaches engage with the school and its online learning experience.

This is a home-based position that may require one or more days per week in the office, as determined by the supervisor. The employee must reside in Michigan and be able to travel 20% of the time. The position requires two years of college and paraprofessional experience, two years of experience in education, or an equivalent combination of education and related experience.

Requirements

• Must reside in Michigan.
• Two years of college and paraprofessional experience, two years of experience in education, or an equivalent combination of education and related experience.
• Ability to pass the required background check.
• Strong written and verbal communication skills.
• Excellent problem-solving skills.
• Organizational skills and ability to multitask.
• Adaptability and comfort working in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and web use.
• Familiarity with the online learning experience.
• Ability to learn new technology tools quickly, including database and web-based tools.
• Ability to travel 20% of the time.

Nice To Haves

• Four years of college education.
• Experience working with the proposed age group.
• Experience supporting adults and children in learning and using technology.
• Paraprofessional experience.

Responsibilities

• Oversee an assigned caseload of students and increase their engagement, including monitoring logins and class attendance and arranging interventions such as Learning Coach training, catch-up sessions, and time-management support.
• Provide consistent, proactive support to students using data resources.
• Support students and Learning Coaches through the Onboarding (Strong Start) experience.
• Serve as the primary point of contact between students and Learning Coaches and teachers and/or school administration.
• Pursue and apply continuous education and training to improve effectiveness in responding to students’ and Learning Coaches’ needs.
• Perform other related duties as assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree