Student Success Tutor

SSCC•Hillsboro, OH

About The Position

The Student Success Tutor provides tutoring services to SSCC students through one-on-one sessions, open labs, and online. Tutors are selected based on their area or areas of expertise, work history, and overall GPA. They are expected to engage students in the learning process, prepare session materials, maintain accurate records, and comply with tutoring center and institutional policies. The role requires protecting student confidentiality, attending required training, responding to student requests, and meeting assigned workload and attendance expectations. The position has no supervisory responsibilities and works under the Learning Services and Accessibility Coordinator.

Requirements

  • Tutors are evaluated and hired based on area or areas of expertise, work history, and overall GPA.
  • Successfully pass required background checks in accordance with SSCC policies and procedures and applicable laws.
  • Document identity and employment eligibility as required by the Immigration Reform and Control Act.
  • Knowledge of tutoring principles and methods, SSCC operational policies and procedures, and standard office practices and procedures.
  • Ability to evaluate student abilities and performance accurately and communicate information to faculty and administrators.
  • Ability to establish work priorities, manage multiple projects, exercise good judgment, and work independently.
  • Ability to maintain accurate records and confidential information, exhibit attention to detail, and apply ethical standards.
  • Ability to communicate courteously, develop effective working relationships, contribute to a positive team environment, and respect cultural differences.
  • Skill in tutoring, Microsoft Office software including Word, Excel, and Outlook, standard office equipment, office organization, and verbal and written communication.
  • For the peer mentor example qualification, current SSCC students must articulate subject material well, maintain an A/B average in the subject and major, have a minimum overall 3.0 GPA, have achieved sophomore standing, and submit at least one faculty reference.

Responsibilities

  • Provide tutoring services directly to SSCC students through one-on-one, open lab, and online formats.
  • Treat students, staff, and department personnel courteously and respectfully.
  • Prepare materials as needed for tutoring sessions.
  • Complete and submit tutoring-session records and payroll documentation in a timely manner.
  • Begin tutoring sessions promptly and tutor for their full duration.
  • Engage students in the learning process.
  • Maintain department and student confidentiality.
  • Attend required training orientations and workshops.
  • Follow institutional and tutoring center policies in applicable manuals.
  • Meet workload demands and work assigned schedules, including overtime as required.
  • Maintain punctuality and regular attendance.
  • Check email and voicemail daily and respond to student requests.
  • Perform other related duties as required.
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