Student Success Project Manager

Wayne State University • Detroit, MI

15h • Onsite

About The Position

Wayne State University is searching for an experienced Student Success Project Manager at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society. Job Purpose: The Student Success Project Manager plans, manages, and tracks projects and initiatives across multiple student success units. This role designs and maintains transparency of strategic initiatives in alignment with the priorities of the university’s broader retention and completion goals. In addition, the Student Success Project Manager is responsible for partnering with leaders of past initiatives that have advanced student persistence at Wayne State University to publish project charters and formal reports for the student success project repository. Using predictive analytics along with institutional dashboards and data assets, this position assesses the academic performance needs of students, with particular attention to historically underrepresented and niche populations. This position reports to the Director, Student Success Operational Strategy.

Requirements

• Bachelor's degree in Education, Instructional Design, Business or related field or equivalent combination of education and relevant experience required.
• Minimum 3 years of experience in higher education in relevant areas: student success, student affairs, data analytics, academic advising, or similar education and experience.
• Experience with project management software (Asana).
• Knowledge of business practices and operations.
• Clear verbal and written abilities, with effective interpersonal and customer service skills.
• Ability to work independently and as part of a larger team.
• Ability to compare, contrast and quality check work with a keen attention to detail.
• Strong analytical skills including critical thinking and problem-solving skills.
• Proficient with standard office tools (word processing, spreadsheets, presentation creation).
• Research abilities to find relevant materials using online search tools.
• Proficient in using technology to develop, implement, track, and analyze programs designed to maximize outreach efforts using student information systems.
• Demonstrated ability to aggregate and analyze data to evaluate outcomes towards set performance goals.
• Experience with database query and table design.

Nice To Haves

• Project management certification, preferred.

Responsibilities

• Develop reports for student success outcome measures, KPIs, and other metrics to ensure attainment of student success objectives.
• Lead planning, logistics, and outcome analysis for multiple teams of the Student Success Collaborative.
• Increase meaningful collaboration between the Office of Student Success Operational Strategy and campus partners to drive progress toward student retention and completion goals.
• Effectively leverage student success systems and platforms to analyze, track, and report on student progress.
• Manage workflow of ad hoc projects supporting multiple student success units.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level