Student Success Information and Project Assistant

MassArt•Boston, MA

4d•Onsite

About The Position

Founded in 1873, Massachusetts College of Art and Design (MassArt) is the nation's first and only independent, free-standing public college of art and design. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators and leaders striving to shape the future through art and design. Located in Boston's hub of arts and culture along the Avenue of the Arts, MassArt enrolls 2,000 students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs. MassArt strives to be a model of diversity and inclusion; the campus community reflects the layers of cultural and self-identity that proudly make up our region, nation, and world. The Student Success and Enrollment Management (SSEM) Division oversees the Academic Resource Center (Academic Advisors, Success Coaches, Content Tutors, and Writing Specialists), Career Development Office (Internships, Resume Critique), Community Health & Well-Being, Counseling, Housing and Residence Life, and Student Engagement (Orientation, SGA/clubs, leadership, MAC Board, Volunteers, Veteran's). The Student Success Information and Project Assistant is often the first point of contact for visitors to the office. In this role, you will greet students, faculty, and staff and help direct them to the right resource or staff person who can help them. There are some daily and weekly tasks that need to be completed around campus, like hanging posters, mail runs, and restocking supplies. This position is supervised by the Executive Associate to the Vice President, who is located in the same office suite. Other members of Student Success may ask for your help in occasional projects.

Requirements

This is a student employment position for students enrolled at MassArt.
Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form 19, Immigration Reform and Control Act of 1986.
You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment.
You will not be authorized to work in any capacity until all paperwork has been completed.

Nice To Haves

Some previous experience in an office setting or customer service is helpful, but not required.

Responsibilities

Greeting students, staff, faculty and families when they walk into the office; directing visitors to the appropriate staff member.
Maintaining meeting spaces, front desk, and Commuter Cafe
Picking up and delivering mail from/to the mail room
Answering the telephone, transferring calls, and taking messages
Posting and removing flyers around campus
Assistance with The Shelf, MassArt's food and more Pantry
Special projects as assigned