PT Federal Work Study, Student Success Navigator (Cato)

Central Piedmont Community College • Cato Campus - University Area, NC

6d • Onsite

About The Position

Perform general clerical tasks to include customer service and other administrative duties in support of the department’s daily operations.

Requirements

• Eligibility for Federal Work-Study Program and financial need
• Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College
• Satisfactory academic standing by maintaining a 2.0 GPA or higher
• Satisfactory telephone and customer service skills
• Good reading, writing and communication skills
• Ability to follow oral and written instructions
• Ability to maintain confidential information
• Ability to operate office equipment and utilizes office computer systems
• Ability to work both independently and with others
• Ability to work with individuals with diverse backgrounds
• Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public

Responsibilities

• Provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
• Process basic data entry or maintain logs/records.
• Direct callers to appropriate personnel.
• Assist students with accessing their online lab activities.
• Assist with administering assessment tests.
• Utilize computer systems to create and proofread documents, correspondence and reports.
• Distribute and sort mail to appropriate destinations.
• File and copy documents as directed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed