Student Success Coordinator - GRAD

University of the Cumberlands•Williamsburg, KY

22h•Onsite

About The Position

The Student Success Coordinator (SSC) will assist students to improve student retention, persistence, completion rates, and guide them from admissions to degree completion. The SSC will ensure students receive academic advising and any necessary intervention measures; the SSC will have a targeted focus on student success and retention. The SSC will collaborate with the other UC teams to design and implement retention initiatives and communicate with faculty and staff regarding student concerns.

Requirements

Bachelor’s degree preferred

Responsibilities

Offer insight to ways to improve the effectiveness and efficiency of all processes related to the enrollment experience
Guide applicants/prospects through the enrollment process, when necessary
Register new students and assist returning students with registration
Collaborate with others on student and class schedules
Work with Financial Aid and Office of Student Accounts to guide student financial aid and billing processes
Run reports of students not registered and seek to retain them through communication efforts
Maintain data and contact students in jeopardy of withdrawing or failing school.
Ensure communication with students on a regular basis in person, by text, telephone, and e-mail to facilitate retention activities.
Provide students with program instruction and guidance from enrollment to graduation.
Daily collaborate with other departments on campus
Engage and educate students throughout their academic program.
Perform other duties and responsibilities as assigned.