Student Success Coach (Grant Funded)

Highland Community College•Freeport, IL

17h•Onsite

About The Position

Highland Community College is seeking a dedicated and student-centered Student Success Coach to support student achievement and retention through targeted coaching, intervention strategies, and holistic support services. This grant-funded position focuses on helping students—especially those identified as high-risk—overcome barriers and persist toward their academic and personal goals. This role also includes responsibilities as an athletic coach. Note: This position is contingent upon the availability of grant funding.

Requirements

Bachelor's degree required; Master's degree preferred in counseling, education, student development, or a related field
Minimum of three (3) years of experience assessing student learning needs or in a related role
Knowledge of learning theory, instructional strategies, and student development practices
Understanding of academic advising, student support services, and retention strategies
Familiarity with intercollegiate athletics, coaching principles, and regulations
Experience working with diverse student populations
Ability to use data and analytics to inform decision-making
Strong problem-solving and critical-thinking skills
Effective organizational and record-keeping abilities
Proficiency in computer systems and software applications
Excellent written, verbal, and interpersonal communication skills
Ability to present information effectively in individual and group settings
Skill in coaching individuals and teams and coordinating programs or events
Ability to build and maintain effective relationships with students, faculty, and staff
Demonstrated professionalism, sound judgment, and commitment to student success

Nice To Haves

Master's degree preferred in counseling, education, student development, or a related field
Ability to obtain certification to administer Pearson VUE, CLEP, and DSST exams within 3-6 months of hire

Responsibilities

Manage a caseload of students, including grant program participants and other identified high-risk populations
Provide individualized coaching to help students develop self-efficacy, overcome barriers, and achieve academic success
Teach time management, study skills, organization, and self-regulation strategies
Develop and implement individualized student success plans
Connect students with wraparound support services, including mentoring, counseling, tutoring, and other campus resources
Serve as a liaison to assist students in navigating college systems and services
Support retention initiatives by actively engaging students in goal setting and success planning
Utilize predictive analytics and assessment tools to identify student needs and coordinate support services
Participate in the retention referral program, including case management and student follow-up
Assist in coordinating and implementing high-engagement student success strategies and technologies
Support Testing Center operations as needed
Maintain accurate records and utilize systems for program tracking and communication
Serve as an athletic head or assistant coach (sport to be determined)
Assist in recruiting, organizing, and leading a competitive intercollegiate athletic program
Collaborate with the Director of Athletics on program operations, including scheduling, eligibility, fundraising, and event management
Perform other duties as assigned