Coordinator, Student Success (Part Time) - Grant Funded

Houston Community College • Houston, TX

3d

About The Position

Serves as a primary point of contact for students in need of support and will facilitate the provision of responsive, culturally sensitive, wrap-around support services for students with immediate and definable needs such as shelter, food, financial, transportation, and other community resource needs.

Requirements

• Bachelor’s degree required
• 3 years experience coordinating wrap around support service programs required.
• Proficient with MS Office.
• Proficient with Information Management Systems.
• Familiar with Budget Management.
• Proficient with Project Management and Evaluation.
• Able to work with a varied student population, community, and public agencies.
• Able to work independently; ability to handle multiple tasks, set priorities and meet deadlines.
• Able to communicate effectively, in both oral and written formats.

Nice To Haves

• Master’s degree preferred
• Experience working in higher education or non-profit organizations preferred.
• Experience working with grant-funded training/education programs and reporting preferred.
• Able to work a flexible schedule. Some evening and/or weekend hours may be required.

Responsibilities

• Develop and maintain in-depth knowledge of a diverse and broad range of basic needs programs, services, resources and relevant guidelines to ensure student access to services. Communicate appropriate policies and eligibility criteria to diverse constituencies.
• Coordinate care, interventions, social support with appropriate referrals, and follow up services within a broad network of on and off- campus and community resources
• Assist in the identification of potential community-based resources that can be a source of support for students.
• Conduct individualized, solution-focused assessment, develop recommendations, and serve as centralized point-of-contact to facilitate students' access to campus and community-based resources. Provide follow-up with students to include email reminders, phone calls, and other means of contact to identify program outcomes.
• Coordinate case management and support for students in crisis and students in need of support related to food, housing, and financial insecurities in coordination with the Dean of Student Success offices, Counseling and Ability Services providers, Financial Aid, HCC Police Department, Enrollment Management, and Instructional units.
• Coordinate closely with multiple campus constituencies to design and implement programming focused on wraparound resource education and outreach.
• Develop, coordinate and conduct presentations or workshops related to program services and resources.
• Develop marketing materials to disseminate program information, ensure the college website is maintained up to date with relevant program services and resources information.
• Attend on/off campus events as the key representative of the basic needs program.
• Create and monitor an evaluation process for application tracking, pre- and post- event participation, usage of resources, short and long-term impact, ongoing reporting, etc.
• Monitor the program’s budget and make recommendations regarding allocation of resources and expenditures.
• Monitor key decisions to ensure alignment to project success criteria throughout the project lifecycle.

Benefits

• promotes opportunities for their professional growth and development
• provides a positive working and learning environment that encourages involvement, innovation, and creativity.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level