Student Services Specialist

University of Arkansas System•Little Rock, AR
•Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Requirements

  • Bachelor's degree in arts, business, or a related field plus three (3) years of administrative/clerical experience within an office environment, or
  • High School diploma/GED plus seven (7) years of administrative/clerical experience within an office environment required.
  • Proficient in Microsoft - Excel, Word, PowerPoint, etc.

Nice To Haves

  • Workday Student experience preferred.

Responsibilities

  • Opens, closes, and reconciles the cashiering office daily in the Student Information System (SIS).
  • Posts student payments and accurately processes cash receipts to be delivered to the Treasurer's Office.
  • Reconciles online credit card payments, which include the enrollment deposits, tuition payments, and application fees daily.
  • Monitors the IDT account and posts transactions in a timely manner.
  • Answers phone, manages the filing system, sorts, processes, and logs mail, scans paid-in-full documents, and responds to emails. Runs reports for month-end reconciliations.
  • Daily reviews the BankMobile and Transact reports to resolve issues with stale-dated checks, refund issues, credit card payments, payment plans, etc.
  • Assists with special projects.
  • Performs other duties as assigned.

Benefits

  • Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy
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