M&ST / CFD Student Services Specialist

Oneida Professional Services • Montgomery, AL

11d • Onsite

About The Position

Oneida Professional Services (OPS) is actively seeking a highly motivated, full-time M&ST / CFD Student Services Specialist at Maxwell AFB-Gunter Annex, Montgomery, AL. This position supports Managerial & Supervisor Training (M&ST) and Civilian Foundational Development (CFD) programs through student support, administrative services, customer service, and classroom coordination.

Requirements

• High school diploma or equivalent.
• Two (2) years of administrative, program support, or student services experience.
• Two (2) years of customer service experience.
• Two (2) years of experience using Microsoft Office, LMS platforms, Teams, or equivalent systems.
• Excellent interpersonal, organizational, and communication skills.

Nice To Haves

• Experience supporting education, training, or learning organizations.
• Experience with LMS platforms such as Canvas.
• Familiarity with virtual training delivery and collaboration tools.
• Experience supporting Department of the Air Force or other federal organizations.

Responsibilities

• Serve as the primary liaison for students and program participants.
• Manage organizational email accounts and respond to student inquiries.
• Process registrations, withdrawals, completions, and student records.
• Provide help desk support and basic technical assistance.
• Support resident and virtual course delivery.
• Assist with classroom preparation, setup, and teardown activities.
• Coordinate annual schedules, electronic catalogs, and program updates.
• Assist with travel-related inquiries and course administrative support.
• Support instructors, presenters, and students during training events.
• Prepare reports and maintain program documentation.

Benefits

• 15 Days of Paid Time Off
• 11 Paid Holidays
• 401(k) Retirement Plan with Company Match
• Medical, Dental, and Eye Insurance
• Employee Referral Program
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Wellness Program
• Multiple Voluntary Medical Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED