Student Services Advisor II

University of Southern California • Los Angeles, CA

2d • $34 - $39 • Hybrid

About The Position

The University of Southern California (USC) is seeking a Student Services Advisor II in the Academic Service Hub within the USC Dana and David Dornsife College of Letters, Arts and Sciences. This role directly advises PhD student populations in Social Sciences and supports recruitment and events for these PhD programs and their community. The Dornsife College is the academic core of the university, and the Academic Services Hubs provide specialized, localized support to academic departments to foster academic, instructional, and research engagement.

Requirements

• Bachelor's degree
• Minimum 3 years of directly related experience in student services and programming with ability to lead.
• Resume and cover letter required.

Nice To Haves

• Experience in higher education, specifically working with student support services.
• Experience in academic advising, preferably with graduate level students.
• Strong communication and interpersonal skills.
• Knowledge of student development theories and academic policies.
• Experience with data analysis and assessment to inform student support initiatives.
• Master's degree
• Doctorate

Responsibilities

• Assists in the planning and execution of recruitment strategies and admissions for major PhD programs in academic units across the hub.
• Advises on matters of curriculum, course and degree requirements, transfer credit evaluation, graduation counseling and clearance.
• Strongly collaborates with Dornsife Undergraduate Education on Teaching Assistant (TA) slots and assignments.
• Assists in the preparation or update of bulletins, newsletters, handbooks, guides, fact sheets, brochures and other communication pieces.
• Plans and coordinates student events including commencement, orientation, receptions, and award ceremonies.
• Evaluates student problems, academic, administrative or personal, and refers student to appropriate student services office for additional counseling.
• Maintains currency on policies, procedures and regulations pertaining to admissions, financial aid, registration, transfer credit evaluation, course and degree requirements, graduation requirements, petitions and other student services.
• Performs other related duties as assigned or requested.
• The university reserves the right to add or change duties at any time.

Benefits

• Health benefits for staff and their family with access to the renowned university medical network
• Eligibility for retirement plans with employer contributions after six months of employment
• Tuition benefits for staff and their family
• Free Professional Development classes
• Central Los Angeles location with easy access to commuter trains, buses and free tram pick up services
• Discounts to sporting and other campus events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level