STUDENT-Residential Life Office Assistant

Ithaca College•Ithaca, NY

6d•Onsite

About The Position

Support the day-to-day activities of the Office(s) of Residential Life & Student Conduct. This role involves a variety of administrative tasks, serving as a resource to individuals, and assisting with projects. The ideal candidate will be professional, reliable, and possess excellent communication skills.

Requirements

Applicant must maintain good conduct and academic standing (minimum cumulative GPA of 2.5)
Willingness to commit for entirety of the year
Return to campus prior to and/or before the start of the fall and spring semesters for training purposes and/or extra support.
Ability to work during breaks.
Customer service orientation.
Excellent written and oral communication skills.
Demonstrate the ability to work in a team environment and to follow through with ideas from conception to completion.
Set a positive tone for interaction and demonstrate responsibility and respect for others’ rights, feelings, lifestyles, diverse backgrounds, and for personal and College property.
Communicate in a clear and friendly manner.
Express enthusiasm and positive energy in a dynamic work environment.
Take initiative and work independently.

Nice To Haves

Prior experience working in customer service/office-setting preferred.

Responsibilities

Support the day-to-day activities of the Office(s) of Residential Life & Student Conduct.
Answering phones, taking messages, answering emails.
Opening and closing the offices.
Copying, data entry.
Making deliveries to and from various campus offices.
Providing lock-out coverage.
Assisting with key management.
Appointment scheduling.
Greeting visitors.
Serve as a resource to individuals and connect them with campus and community resources.
Respond to requests and seek information to answer questions appropriately, including questions regarding housing policies, procedures, and associated concerns.
Assist with various projects including contributing to or producing effective marketing materials.
Return to campus prior to and/or before the start of the fall and spring semesters for training purposes and/or extra support.