Student-Residence Life Office Assistant

Southern New Hampshire University•Manchester, NH

2d•Onsite

About The Position

Southern New Hampshire University is seeking a Student Worker as a Summer Front Desk Assistant for the Office of Residence Life. This role involves providing support and assistance to central office members, prospective students, and current residents, ensuring the office is available to answer housing-related questions. This position is open to SNHU work-study and commuter students.

Requirements

Must be a full-time on campus student at Southern New Hampshire University.
Policy violations will be reviewed and considered prior to position offers or pursuit of candidacy in the selection process.
Students with Federal Work-Study may be prioritized.

Nice To Haves

Applicants who have been an active member of a residential area for at least one semester before starting appointment.

Responsibilities

Be present, attentive, and accessible to community members at the front desk in the Residence Life Office.
Welcome community members into the office and direct them as needed, following central office assistant guidelines.
Learn about Residence Life policies and processes.
Attend training sessions before scheduled shifts.
Answer community members’ questions or direct them to offices/resources where they can find answers.
Support Res Life staff with administrative tasks as assigned.
Conduct basic organizational tasks in the office (work room, printer/office area, and desk itself).
Submit maintenance requests as needed.
Help track and organize program supplies and equipment.
Document any community members’ concerns that arise and share with supervisor.
Connect with Residence Life staff or Public Safety as needed if any emergent, escalated, or disorderly situations occur.
Enforce Residence Life policy.
Support the guest registration process.