Student Relations Technician

LIFELONG LEARNING ADMINISTRATION CO•Compton, CA

1d•$20 - $30•Hybrid

About The Position

This position provides support to various school sites within the region including East Los Angeles, Gardena, Inglewood, Los Angeles and Watts. The role may require travel between locations to meet site-specific needs. Bilingual in English/Spanish preferred to support communication with students and families. We live by the motto that “There is a Student in Front of Everything We Do” and we are very passionate about it. Do you have a passion to work with students? If so, then this is an exciting opportunity for you! You’ll have the opportunity to work with a diverse group of students supporting their growth and development. Remember the person who made a difference in your life? Now it’s your turn. Learn more about us at https://learn4life.org/

Requirements

Demonstrates excellent customer service skills including the ability to greet customers in a friendly manner and provide responsive, timely, and accurate follow-up to questions and inquiries
Multi-tasking skills; ability to react and respond to changing circumstances, procedures
Respond to requests and inquiries from students, visitors, employees and supervisors
Able to work under tight deadlines and handle multiple requests or interruptions while still completing projects or work assignments in a timely manner
Ability to communicate effectively both orally and in writing
Ability to work independently with minimal direction
High School Diploma or General Education required
2 years of work experience in a fast-paced, clerical support position in a profession business setting
Good attention to detail and maintain accuracy of work
Good record keeping techniques that demonstrate desirable planning and organizational skills
Prepare general, statistical and special reports
Proficient or Intermediate skills in MS Office (Word, Excel, PowerPoint, Outlook)
Ability to travel in performance of job duties is required

Nice To Haves

Bilingual in English/Spanish preferred

Responsibilities

Creates and maintains files related to the management of student records, data input, reconciliation, correspondence and public contact.
Communicates with students and/or parents in appropriate areas of student information, progress, or concerns.
Performs a variety of complex and specialized activities related to student records and all compliance issues related to Average Daily Attendance (ADA) and State educational mandates.
Schedule orientation for incoming students
Comply with expulsion, ELL and special education, re-enrollment and reinstatement enrollment protocols
Ensure all required student enrollment paperwork is complete and correct
Accurately input student information into SIS including immunizations, enrollment dates, school track, and supervising teacher
Properly issue and track student work permits
Provide quality customer service
Answer all incoming telephone calls and handle them in the appropriate manner
File documents in student folders
ADA tracking and recording of work samples for accuracy
Audit student work samples as well as all documents that require mandatory compliance (Master Agreement, WSR, DLL, Synopsis, Report Cards, etc.)
Check report cards for completeness and accuracy before going to the registrar
File student homework away
Conduct Orientations for new students
Assist teachers with problem solving issues with compliance and PLS
Create and maintain compliance and ADA checklists
Verify and confirm ADA in SIS system with form and tracking number
Submit compliance error reports to management
Adherence to attendance policies
Administrative duties, responsibilities, and activities may be assigned or changed from time to time