EMCC - STUDENT RECORDS COORDINATOR

Eastern Maine Community College•Bangor, ME

5d•Onsite

About The Position

This position performs office support and a wide variety of complex clerical work of an administrative nature in managing office support services for the Office of Student Data. This position is the secondary contact person for walk-in traffic for the Enrollment Center, which includes Admissions, Financial Aid, and the Registrar, as well as providing coverage for incoming telephone inquiries. The position is responsible for accurately performing student registration activities, maintaining the integrity of all student-related data, and managing all student records and recordkeeping duties. This is a full-time, in-person position that requires a high level of accuracy and attention to detail.

Requirements

Associate's degree in business management or other related field.
One year or more of experience with administrative and secretarial support.
Experience in an independent role as an office assistant/manager or closely related responsibilities.
Proficient in Microsoft Office.
Excellent written and oral communication skills.
Excellent organizational skills with a high-level of attention to detail and the ability to be accurate.
Excellent proofreading and editing skills.
Ability to remain calm in difficult and stressful situations.
Ability to develop and maintain positive and effective working relationships with all staff and faculty.
Ability to work independently without supervision and have problem-solving skills.
Legally eligible for employment in the United States.

Nice To Haves

Experience in records management is desired.
Previous work with students in a community college setting.
Experience using a Student Information System (SIS) or other CRM, preferably Jenzabar and/or Anthology.

Responsibilities

Performs office support and a wide variety of complex clerical work of an administrative nature in managing office support services for the Office of Student Data.
Serves as the secondary contact person for walk-in traffic for the Enrollment Center (Admissions, Financial Aid, Registrar).
Provides coverage for incoming telephone inquiries.
Accurately performs student registration activities.
Maintains the integrity of all student-related data.
Manages all student records and recordkeeping duties.