Student Programs Advisor II

University of Southern California•Los Angeles, CA

2d•$68,000 - $72,413•Hybrid

About The Position

The University of Southern California (USC) TRIO Upward Bound Program, established in 1977, is dedicated to helping students overcome barriers to higher education. The program offers counseling, academic instruction, tutoring, college application assistance, financial aid support, and encouragement. Services are enhanced through Saturday Academy and Summer Residential programs, focusing on English, Math, Science, and Foreign Languages. Students also engage in cultural, academic, social, and recreational activities. The Upward Bound Student Programs Advisor II plays a crucial role in supporting these services, working directly with high school students and their families to foster academic achievement, high school completion, and postsecondary enrollment. This position involves student outreach, eligibility review, enrollment, orientation, coordination of workshops and activities, monitoring student progress, maintaining records, and ensuring compliance with federal grant requirements. The Advisor II also supervises instructors, tutors, and student workers, and coordinates the Saturday Academy and Summer Program operations.

Requirements

Bachelor's degree, Combined experience/education as substitute for minimum education
2 years of experience
Student personnel administration

Nice To Haves

Master’s degree in education, counseling, student affairs, or a related field
At least three years of experience working with federal TRiO programs or similar college-access and student-support programs
Experience working with high school students from low-income and potential first-generation college backgrounds
Experience with student case management, program documentation, data management, and federal grant compliance
Experience planning and implementing academic-year and summer programming
Strong verbal and written communication skills
Excellent organizational and time-management skills
Ability to manage multiple projects, activities, and deadlines
Strong attention to detail and commitment to accurate record keeping
Ability to work independently and collaboratively
Ability to build positive relationships with students, families, school personnel, and community partners
Experience planning student workshops, events, field trips, and educational activities
Proficiency in Microsoft Word, Excel, Outlook, Zoom, and database systems
Knowledge of the barriers to postsecondary education experienced by low-income and potential first-generation college students
Ability to work occasional evenings and weekends and travel to partner schools and program activities, as needed

Responsibilities

Identify, recruit, and serve a caseload of eligible Upward Bound participants.
Support student outreach, eligibility review, enrollment, and orientation.
Provide guidance on academic preparation, career exploration, and the college-going process.
Assist students with college, financial-aid, and scholarship applications.
Plan and facilitate workshops, educational activities, cultural events, campus visits, and field trips.
Monitor student participation, academic progress, and completion of required program services.
Establish and maintain positive working relationships with students, families, school counselors, administrators, and community partners.
Maintain accurate student records and enter required information into the program database.
Assist with collecting data and preparing reports required by USC and the U.S. Department of Education.
Help ensure compliance with federal grant requirements and university policies.
Coordinate the planning and implementation of the Saturday Academy and Summer Program.
Develop and maintain Saturday Academy and Summer Program schedules, including student classes, staff assignments, activities, meals, transportation, and field trips.
Supervise instructors, tutors, and student workers assigned to the academic-year and summer components.
Participate in the recruitment, interviewing, selection, onboarding, and training of instructors, tutors, and student workers.
Ensure assigned staff complete all required hiring documents, background checks, training, and university onboarding requirements before working with students.
Review instructor syllabi, lesson plans, attendance records, timesheets, and other required program documents.
Provide staff with clear assignments, expectations, deadlines, and ongoing guidance.
Conduct regular staff meetings and communicate program schedules, student needs, operational procedures, and assigned responsibilities.
Monitor staff performance and the quality of instructional and student-support services.
Address operational, staffing, student, and safety concerns and promptly communicate significant issues to the Program Director.
Ensure Saturday Academy and Summer Program activities are properly staffed, organized, documented, and supervised.
Perform other related duties as assigned.