Student Post Office Associate

University of the South • Sewanee, TN

10d

About The Position

The Student Post Office Associate picks up, sorts, posts, and distributes U.S. and campus mail to faculty, staff, and students. This is a part-time hourly position in Career Band NE4. The associate performs postal clerk and postal carrier duties, supports the customer service window, and may run the department route as needed.

Postal clerk duties include selling postage and mailing supplies; balancing cash, UPS, and stamp-meter drawers; distributing mail and packages; logging incoming packages; preparing deposits; ordering supplies; forwarding mail; correcting addresses; and preparing mailboxes and lockbox materials. The associate also helps with departmental shipping charges and contributes to the University’s Sustainability Master Plan.

Postal carrier duties include moving mail between the University mailroom, the U.S. Post Office, campus drop boxes, the University Post Office, and satellite boxes at the School of Theology. The associate sorts incoming mail, posts it to boxes, maintains satellite boxes, and responds to customer inquiries and complaints. Established procedures are primarily used to perform the position’s essential functions.

The role involves daily interactions with students, internal customers, and external customers, including serving customers, handling complaints, and answering postal inquiries. Work takes place in the University post office and at various SPO boxes across campus.

Requirements

• High school diploma or equivalent.
• One year of experience serving the public in a customer service environment.
• Familiarity with typing and calculator use.
• Excellent math skills.
• Tennessee driver’s license.
• Ability to stand for extended periods.
• Ability to walk for extended periods.
• Ability to push and/or pull objects.
• Ability to use hands for repetitive tasks.
• Ability to lift 21–50 pounds.
• Ability to carry 21–50 pounds.

Responsibilities

• Pick up, sort, post, and distribute U.S. and campus mail to faculty, staff, and students.
• Sell stamps, postcards, and envelopes for domestic and international mail.
• Balance the cash drawer and the UPS drawer; assist the coordinator with monthly UPS and FedEx departmental charge balancing.
• Distribute mail through SPO boxes, including certified, insured, registered, and overnight express mail.
• Receive and distribute UPS and FedEx packages for students, faculty, and staff.
• Sell UPS and FedEx postage to the community, faculty, staff, and students.
• Log packages entering and leaving the SPO through USPS, UPS, FedEx, and DHL.
• Prepare deposits and order supplies for USPS, UPS, and FedEx.
• Operate the stamp meter, purchase postage for it, and balance its drawer daily.
• Forward mail daily and complete address correction cards.
• Prepare mailboxes for each new semester and prepare and distribute lockbox combination cards and keys.
• Order office stamps and supplies monthly and requisition stamp stock weekly for cash drawers.
• Contribute to the University’s Sustainability Master Plan.
• Perform other postal carrier duties as required.
• Provide friendly and effective customer service at the window, accurately handling cash and other forms of tender.
• Run the department route when needed.
• Pick up mail from the University mailroom and deliver it to the U.S. Post Office.
• Retrieve mail from eight campus drop boxes and from the U.S. Post Office, then deliver it to the University Post Office for processing.
• Sort incoming mail at the University Post Office and post it to boxes.
• Post mail to satellite boxes at the School of Theology and maintain those boxes, including responding to inquiries and complaints, placing labels and signs, and assigning boxes.
• Perform other postal clerk duties as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED