STUDENT-Phonathon Development Officer

Ithaca College • Ithaca, NY

1d • Onsite

About The Position

Ithaca College Annual Fund is looking for Student Callers for its Phonathon Program. This role involves informing Ithaca College alumni and parents about campus events, news, enhancements, and initiatives through calling, texting, and emailing. The position requires professionally communicating Ithaca’s mission and priorities, maintaining and updating information, and asking alumni and parents to make a gift to support the College. Student Callers will also accept constructive feedback and coaching to improve their skills and meet performance standards. This is a part-time role requiring students to manage their schoolwork load and job hours effectively.

Requirements

• Currently enrolled as a student at Ithaca College
• Familiarity with Ithaca College campus, activities, and history
• Interest in helping Ithaca College
• Ability to speak English clearly and communicate effectively by telephone
• Courteous and engaging personality
• Able to present information concisely and persuasively
• Able to follow directions and accurately record data/details
• Good time-management skills

Responsibilities

• Inform Ithaca College alumni and parents about campus events, news, enhancements, and initiatives (Calling, Texting & Emailing).
• Professionally communicate Ithaca’s mission and priorities
• Maintain and update information and records
• Ask alumni and parents to make a gift to support the College by credit card, pledge, or check
• Accept constructive feedback and coaching from Phonathon student managers, supervisors, call monitors, as well as IC Annual Fund staff. This is to help improve phoning skills and enhance results.
• Meet Phonathon performance standards
• Display a professional and positive attitude
• Manage schoolwork load and job hours
• Uphold Phonathon employment and confidentiality agreements

Benefits

• Professional experience
• Confidence
• Knowledge of Ithaca College
• Better understanding of Philanthropy/Giving Back
• Develop transferable skills: Verbal Communication, Leadership, Collaboration and teamwork, Time management, Money management, Customer Service Skills, Ability to negotiate. Ease/comfort meeting/talking to new people.
• Networking Opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees