Student Office Assistant

University of New Mexico • Albuquerque, NM

5d • Onsite

About The Position

The Student Office Assistant will handle a variety of front-desk and administrative duties, including managing high-volume foot traffic and inquiries, providing accurate information and directions, offering general administrative support, performing clerical tasks, participating in outreach events, and occasional light cleaning and organizing of the office and lobby and supplies. The maximum schedule is up to 20 hours per week, with shifts scheduled in 2–4-hour blocks between M-F, 8:00 AM - 1:00 PM. Being able to work at least four days a week is encouraged within the work-study guidelines. Student may also be assigned to work at the UNM Testing & Training Center (located in Casas del Rio) as needed.

Requirements

• Must have a Work-Study Award for Spring 2026. Please provide proof of the award with your application.
• Demonstrated willingness to learn new systems and follow through with assigned tasks.
• Knowledge of Microsoft Office, particularly Word.
• Ability to stay organized, maintain strong attention to detail, and appropriately handle confidential information.

Nice To Haves

• Previous office experience or familiarity with UNM systems.
• Strong customer service, interpersonal, and professional phone skills.
• Knowledge of and experience with Excel and Outlook.
• Ability to maintain a positive, solution-oriented, and professional approach in the workplace.

Responsibilities

• Manage high-volume foot traffic and inquiries, primarily focused on first-time and transfer students in a friendly and professional manner.
• Provide accurate information, clear directions to campus resources and services, and answer phones professionally.
• Offer general administrative support, including filing, reporting supply needs for ordering, and providing assistance to the Office of Advising Strategies.
• Perform office duties such as typing, document formatting, inputting data, and preparing welcome packets.
• Actively participate in the planning, promotion, and staffing of 2-3 outreach events per semester, fostering community among transfer students.
• Occasional light cleaning and organizing of the office and lobby and supplies.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed