Student Manager - Lower DeBot Marketplace

University of Wisconsin Stevens Point•Stevens Point, WI

About The Position

The Student Manager is responsible for student personnel and staffing operations for Lower DeBot Marketplace, collaborating with the Assistant Manager to support smooth general operations. The role includes recruiting, hiring, supervising, scheduling, training, evaluating, and communicating with student employees and management. Weekend work is required, and the position serves as a backup when shifts need coverage or the unit needs additional support. Applicants may be paid through work-study or regular pay. The position pays $13.75 per hour.

Requirements

Be able to work a minimum of 20 hours per week, including weekends.
Be at least a part-time student, enrolled in at least 6 undergraduate credits or 5 graduate credits.
Be in good academic standing, with cumulative and semester GPAs of at least 2.0.
Demonstrate leadership abilities, good interpersonal skills, strong oral communication skills, and active listening skills.
Pass a criminal background check; only criminal activity directly pertaining to the position description will be evaluated.
Pass mandatory UWSP and department-specific food-handling trainings as part of employment onboarding.

Responsibilities

Recruit, interview, hire, and supervise student employees, with assistance from the University Dining Student Employment Office.
Work with the Assistant Manager to schedule staff for facility hours during academic semesters and winterim or summer breaks as needed, ensuring shifts are covered.
Approve student employees’ bi-weekly timesheets in PeopleSoft by the deadline.
Conduct employee performance evaluations at the end of the probationary period or at least once per semester, as determined by the University Dining Student Employment Office.
Plan and coordinate mandatory student employee orientations at the beginning of each semester and monthly ongoing trainings or meetings with assistance from Shift Leads and Floor Managers.
Prepare and facilitate organized agendas for meetings.
Implement and maintain a program to assess student staff members’ knowledge and skills for effective performance in each position.
Maintain general knowledge of serving stations and the service model.
Serve as a backup when team members cannot cover shifts or additional unit support is needed.
Communicate regularly with Floor Managers, Shift Leads, and full-time staff about updates, suggestions, concerns, and student employee conduct issues, with assistance from the University Dining Student Employment Office.
Maintain contact with Floor Managers and Shift Leads to ensure new student employees are trained in their position duties.
Communicate with management staff to share updates, resolve issues or concerns, and recognize outstanding employees.
Attend mandatory monthly Student Manager meetings, semesterly orientations and trainings, and other activities designated by the University Dining Student Employment Office.
Follow the policies in the University Dining Student Staff Supervisory and Student Manager Contract.
Perform other duties assigned by the Management Team.