Floor Manager - Lower DeBot Marketplace

University of Wisconsin Stevens Point•Stevens Point, WI

11d•Onsite

About The Position

The Floor Manager is responsible for the smooth operation of the Lower DeBot Marketplace. The role includes performing and training student employees in the duties of the various positions at the location, including Cashier, Front of House Associate, Production Associate, Sanitization Specialist/Ware Washer, and Shift Lead. The Floor Manager communicates regularly with these areas to share updates, resolve concerns, and recognize outstanding employees. Weekend shifts are required. The position leads and trains Shift Leads and student employees in operational duties, including cash handling, customer service, stocking, station setup and maintenance, opening and closing procedures, equipment use, food presentation, food safety, portion control, and inventory and storage logs. The Floor Manager helps regulate daily operations with the Assistant Manager, Executive Chef, and Sous Chef, and must be able to run the unit when full-time staff are absent. Applicants must be students enrolled in at least 6 undergraduate or 5 graduate credits and in good academic standing. Successful applicants must complete required university and department training and pass a criminal background check. After an eight-week probationary period, a staff supervisor will conduct a performance evaluation that may affect future employment status. The base wage is $13.50 per hour.

Requirements

Must be able to work a minimum of 16 hours per week.
Must be enrolled as at least a part-time student: at least 6 undergraduate credits or 5 graduate credits.
Must be in good academic standing, with cumulative and semester GPAs of at least 2.0.
Demonstrated leadership abilities, good interpersonal skills, strong oral communication skills, and active listening skills.
Functional knowledge of kitchen utensils and equipment.
Ability to learn and demonstrate food-service and sanitation job skills.
Ability to work with speed and efficiency while following safety and sanitation guidelines.
Ability to lift pans weighing up to 40 pounds between production areas and carts.
Ability to bend, stoop, twist, and lift up to 60 pounds when storing, stocking, and gathering prepared products or inventory items.
Ability to stand and walk on hard floors for extended hours.
Must pass a criminal background check; only criminal activity directly pertaining to the position description will be evaluated.
Must complete UWSP mandatory trainings and department-specific food-handling training as part of employment onboarding.

Responsibilities

Lead and train Shift Leads and student employees in cash handling, customer service, stocking and replenishing supplies, station setup and maintenance, opening and closing procedures, equipment use, food plating, food handling and safety, portion control, and inventory and storage logs.
Perform the duties of the various positions in the location as needed, including Cashier, Front of House Associate, Production Associate, Sanitization Specialist/Ware Washer, and Shift Lead.
Regulate day-to-day unit operations in conjunction with the Assistant Manager, Executive Chef, and Sous Chef.
Run unit operations in the absence of full-time staff.
Communicate frequently with Shift Leads and full-time staff about updates, suggestions, and concerns; relay updates, address issues, and praise employees.
Use safety equipment, supplies, and procedures while performing job duties.
Report sanitary and safety hazards and repair needs to the Management Team.
Attend mandatory staff meetings and complete required University Dining and mandatory training courses.
Follow the policies in the University Dining Student Employment Handbook.
Perform other duties assigned by the Management Team.