Student Maintenance Assistant

Auburn University • Auburn, AL

4d • Onsite

About The Position

Auburn University Libraries is seeking an enrolled Auburn University student to support daily operations in the Circulation Unit and provide services to faculty, staff, students, and other library patrons. Student assistants may work up to 20 hours per week, depending on operational needs. Library hours during fall and spring are Sunday 12:45 p.m.–midnight; Monday through Thursday 7:15 a.m.–midnight; Friday 7:15 a.m.–9 p.m.; and Saturday 8:45 a.m.–6:15 p.m.

Student assistants serve at the Circulation/Mell Desk, help patrons use library resources, maintain and process library materials, and perform data-entry and account-related tasks. After completing at least one semester in RBD, high-performing student assistants may be selected as Student Leads. Student Leads take on additional duties, including leading the student employee team, responding to emergencies, reporting facility issues, and opening or closing the building.

The work may require standing, walking, reaching, handling materials, and occasionally lifting or moving items weighing up to 25 pounds. Auburn describes student employment as an opportunity to gain work experience, build connections, explore interests, and contribute to the university community.

Requirements

• Must be enrolled at Auburn University.
• All application questions must be completed.
• Must provide detailed availability for each day of the week within library operating hours.
• Ability to perform tasks that may include standing, walking, reaching, and handling materials, and occasionally lifting or moving items weighing up to 25 pounds.

Nice To Haves

• Demonstrated interest in public service and delivering high-quality customer service.
• Ability to work collaboratively and interact professionally with faculty, staff, and students.
• Strong interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Demonstrated dependability, including consistent attendance and punctuality.
• Ability to multitask and work effectively in a fast-paced environment.
• High-performing student assistants who have completed at least one semester in RBD may be selected as Student Leads.

Responsibilities

• Provide direct service to patrons at the Circulation/Mell Desk, including checking materials in and out, answering questions, and directing patrons.
• Help patrons use the online catalog, locate materials, and search for resources.
• Sort and shelve materials using the Library of Congress classification system.
• Read shelves, straighten materials, and clear browsed items from public areas.
• Answer telephone calls, respond to inquiries, and transfer calls.
• Update records and perform general data entry.
• Assist with processing and maintaining the course reserves collection.
• Help patrons understand library fines and fees.
• Inventory the RBD book collection using the ShelfLister program on an iPad.
• Search for and retrieve missing or trace-requested items.
• Recycle withdrawn materials and collect materials from the processing area for shelving.
• Prepare and replace range labels as needed; perform forward and backward shifting of materials to maintain shelf space; and apply labels and stickers to library materials.
• Run reports and assist with basic financial tracking.
• Research patron account issues, accept and process payments, and update patron financial records in Voyager, including processing payments and fee adjustments.
• Educate patrons and the public about library policies, borrowing privileges, fines, and services for community users.
• Assign and inspect study carrels.
• Assist with maintaining reserves and new book collections, including processing lists.
• As a Student Lead, respond to building and patron emergencies, lead the student employee team and ensure assigned duties are completed, report facility maintenance issues, and open and close the building while ensuring all patrons have exited at closing time.

Benefits

• Opportunity to gain valuable work experience and explore interests, strengths, and career goals.
• Opportunity to build connections and potential mentorship relationships through interactions with faculty, staff, and fellow students.
• Opportunity to contribute to the academic experience at Auburn and the work of its students and employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed