Student Loan Advocate Attorney | Insurance & Financial Services Division

Massachusetts AGO • Boston, MA

8d • Hybrid

About The Position

The Attorney General’s Office is seeking a highly motivated attorney to join the Insurance & Financial Services Division as a Student Loan Advocate Attorney. The Division provides consumer assistance and enforces laws regarding insurance, investment, and lending issues, and has a focus on postsecondary educational debt, including student loan servicing and debt collection.

Requirements

• Juris Doctor (JD) from an accredited law school.
• Excellent work ethic and attention to detail.
• Effective research, writing, editing, and oral communication skills required.
• Proficiency with Microsoft Excel, required.
• Ability to work independently and as part of a team.
• Demonstrated interest in working in the public interest.
• The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment.

Nice To Haves

• Familiarity with financial products, student loans, or the Massachusetts Consumer Protection Act, preferred.
• Ability to learn previously unfamiliar technical concepts and material quickly, preferred.

Responsibilities

• Engages in consumer advocacy, legal research, and investigation regarding consumer financial services issues, with a special focus on student loan and debt, in addition to other lending, insurance, and investment matters.
• Assists consumers in navigating federal student loan repayment and debt relief opportunities.
• Mediates consumer complaints.
• Works on student loan and other financial services policy issues.
• Participates in outreach and education initiatives.
• Helps more experienced Assistant Attorneys General with the investigation/litigation of consumer protection matters, legal research, and the implementation of settlements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree