STUDENT LOAN ADVOCATE ATTORNEY | Insurance & Financial Service Division

Commonwealth of MassachusettsBoston, MA
$77,147Hybrid

About The Position

The Attorney General’s Office is seeking a highly motivated attorney to join the Insurance & Financial Services Division as a Student Loan Advocate Attorney. The Division provides consumer assistance and enforces laws regarding insurance, investment, and lending issues, and has a focus on postsecondary educational debt, including student loan servicing and debt collection.

Requirements

  • Juris Doctor (JD) from an accredited law school.
  • Excellent work ethic and attention to detail.
  • Effective research, writing, editing, and oral communication skills required.
  • Proficiency with Microsoft Excel, required.
  • Ability to work independently and as part of a team.
  • Demonstrated interest in working in the public interest.
  • The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment.

Nice To Haves

  • Familiarity with financial products, student loans, or the Massachusetts Consumer Protection Act, preferred.
  • Ability to learn previously unfamiliar technical concepts and material quickly, preferred.

Responsibilities

  • Engages in consumer advocacy, legal research, and investigation regarding consumer financial services issues, with a special focus on student loan and debt, in addition to other lending, insurance, and investment matters.
  • Assists consumers in navigating federal student loan repayment and debt relief opportunities.
  • Mediates consumer complaints.
  • Works on student loan and other financial services policy issues.
  • Participates in outreach and education initiatives.
  • Helps more experienced Assistant Attorneys General with the investigation/litigation of consumer protection matters, legal research, and the implementation of settlements.
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