Student Library Assistant

University of OklahomaNorman, OK
Onsite

About The Position

The Student Library Assistant (SLA) in Circulation Services is an undergraduate student position that staffs the circulation desks at the west and south entrances to Bizzell; during all hours that the library is open to the public. The circulation desk is often the first point of contact library users and visitors have with the library; SLAs must represent it in a positive and helpful manner. Successful hires can expect to receive training to build knowledge of University Libraries policies, The Alma LSP (Library Service Platform), and other digital resources; necessary for directing and assisting users.

Requirements

  • Must be enrolled in the Fall 2026 semester as a student in good standing at the University of Oklahoma.
  • Hiring contingent upon verification of current student status.

Nice To Haves

  • Previous library and customer service experience
  • Ability and willingness to work weekends
  • Ability and willingness to work during Spring Break, Summer Intersession, Thanksgiving Break, and/or Winter Intersession
  • Ability and willingness to work an established schedule that may include early mornings, late nights, and weekends
  • Sufficient language skills to understand and follow verbal and written instructions and communicate clearly with library users
  • Ability to read labels for shelving
  • Good interpersonal communication skills
  • Dependability
  • Ability to work without close supervision
  • Attention to detail
  • Accuracy with alpha/numeric sequences
  • Keyboarding skills
  • Ability to work in a technology-rich environment
  • Demonstrated ability to provide excellent customer service
  • Demonstrated ability to be flexible and have a positive attitude

Responsibilities

  • Working with the public, in person or by phone, to answer inquiries about resources within University Libraries
  • Transferring users; to specialized departments or services
  • Using The Alma LSP, the LC, Dewey call number systems, and various digital resources to help users locate library materials
  • Checking out and discharging library materials
  • Shelving and retrieving 'Reserves' books and technology items
  • Ongoing training and review to ensure retention of policies and procedures
  • Possible special projects or professional development options; based on library need, coordinated with a supervisor
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