Student Intern

City of Elk Grove•Elk Grove, CA

2d•Onsite

About The Position

The City of Elk Grove is seeking a motivated and engaged college student to serve as the Civic Innovation intern. This internship provides an excellent opportunity for students to gain hands-on experience in civic innovation and government operations. The Civic Innovation Intern will support the Office of Civic Innovation across four active workstreams: a building redesign project, third-space and community space research, citywide performance measurement and key performance indicator (KPI) dashboard benchmarking, and AI training workshop development and delivery. Duties may also include assisting with special events, research projects, and other special assignments related to municipal operations. The intern may also assist with process improvement initiatives and efforts to streamline workflows and improve efficiency within the organization. The ideal candidate will demonstrate strong analytical, organizational, and communication skills, along with attention to detail and the ability to maintain confidentiality and professionalism. Candidates should be adaptable, eager to learn, and capable of working collaboratively in a fast-paced public sector environment. This is a temporary position expected to last until June 30, 2027, with up to 20 hours of work per week. This position is not eligible for any benefits beyond those required by law.

Requirements

Must be enrolled in a college, university, or technical or certificate program and demonstrate a minimum grade point average of 2.5.
Strong analytical, organizational, and communication skills.
Attention to detail.
Ability to maintain confidentiality and professionalism.
Adaptable, eager to learn, and capable of working collaboratively in a fast-paced public sector environment.
Knowledge of techniques for identifying problems and effective problem-solving techniques.
Knowledge of principles of business writing and basic report preparation.
Knowledge of mathematical principles.
Knowledge of basic record keeping and filing principles.
Knowledge of basic principles and methods of public administration.
Knowledge of general administrative procedures applicable to a professional environment.
Knowledge of techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
Knowledge of City and mandated safety rules, regulations, and protocols.
Knowledge of techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
Knowledge of diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration.
Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Ability to perform a variety of responsible and difficult duties and activities of a general and specialized nature in support of the assigned department, division, or program area.
Ability to understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
Ability to understand, interpret, and apply general and specific administrative and departmental policies and procedures.
Ability to participate in researching, compiling, analyzing, and interpreting data.
Ability to participate in the preparation of a variety of reports.
Ability to perform routine mathematical calculations.
Ability to plan and organize work to meet changing priorities and deadlines.
Ability to understand and carry out oral and written directions.
Ability to respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other agencies.
Ability to effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
Ability to communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
Ability to use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
Ability to engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies.
Ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Nice To Haves

Some internship assignments may require specific program experience.

Responsibilities

Support the Office of Civic Innovation across four active workstreams: a building redesign project, third-space and community space research, citywide performance measurement and key performance indicator (KPI) dashboard benchmarking, and AI training workshop development and delivery.
Assist with special events, research projects, and other special assignments related to municipal operations.
Assist with process improvement initiatives and efforts to streamline workflows and improve efficiency within the organization.
Collects and analyzes data, prepares reports, drafts policies, coordinates special events and assists with special projects.
Participates in the collection, compilation, and analysis of information from various sources on a variety of specialized topics related to assigned programs; participates in the preparation of reports to present and interpret data and make and justify recommendations based on research and/or analysis.
Conducts research and prepares reports, surveys or other materials.
Participates in special projects as assigned; assists in planning, coordinating and implementing assigned programs and events; assists in monitoring assigned programs.
Operates a variety of office equipment including a computer, copier, and facsimile machine.
Utilizes various computer applications and software packages; develops, enters data, maintains, and generates reports from a database or network system; designs, maintains, and utilizes data to develop reports using spreadsheet software; creates, formats, and revises charts, graphs, flowcharts, worksheets, booklets, brochures, and forms using word processing software.