STUDENT- ID Office Operations Assistant

Ithaca College • Ithaca, NY

1d • Onsite

About The Position

This role supports the day-to-day activities of the ID Office Operations. The primary responsibilities include creating and replacing ID cards for students, faculty, and staff, as well as troubleshooting ID card issues using multiple software programs. The assistant will also be responsible for printing and distributing ID cards to incoming classes each semester. The position requires availability before students arrive on campus for orientation in the Fall and during weekend arrivals in the Spring. Summer availability is a plus. The work schedule will be assigned around the student's class schedule, with hours varying from 4-10 per week. Shifts may be adjusted during final exam periods, and availability during semester breaks and summer is beneficial.

Requirements

• Be able to provide excellent customer service
• Excellent communication skills in person, by phone, and email
• Experience with computer software
• Be able to learn new proprietary software quickly
• Troubleshooting skills to be able to determine account issues
• Must be able to work prior to when students arrive on campus. Before orientation in the Fall and weekend arrival in the Spring.

Nice To Haves

• Summer availability is a plus

Responsibilities

• Create ID cards for fellow students and Faculty/Staff
• Replace Lost ID cards for fellow students and Faculty/Staff
• Troubleshoot ID card issues for fellow students and Faculty/Staff across multiple software programs
• Support the day-to-day activities of the office
• Print/distribute ID cards to incoming class each semester

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed