Student - Housing Assistant

University of Niagara Falls Canada • Niagara Falls, ON

2d • Onsite

About The Position

This part-time, term contract student position is open and reserved for current UNF students only. Under the direction of Housing Services, Student Housing Assistants work as official representatives of the university at the UNF Managed Residence and play a pivotal role in supporting UNF students. Student Housing Assistants are leaders and role models within residence who introduce student life and represent the university as a positive, inclusive, and dynamic learning environment.

Requirements

• Enrolled as a student within the University of Niagara Falls Canada during the entire duration of the contract.
• Student is not currently or approaching a capstone project or an internship as part of their program of study. Must be available for the full 2 Terms duration of the student contract role.
• Student has not exceeded the maximum of a six (6)-month term in any one department, coupled with a minimum of a three (3) month break in employment from UNF
• Must be available for a minimum of 1 shift per week. Must be available for evening and weekend work, as scheduled.
• Experience in a customer service role is required.
• Excellent oral and written communication skills.
• Ability to solve and demonstrate critical thinking skills.
• Demonstrated ability for collaboration and teamwork.
• Actively participates in fostering a welcoming environment at UNF.
• Work ethic & motivation: Demonstrates confidence, respectful communication, optimism, positivity, and resiliency when approaching work.
• Exemplifies professional behaviour within the work environment and ability to set goals and priorities to balance work and personal life.

Nice To Haves

• Preferred that at start date, student has completed one term.
• Preference for cumulative average of 70%.
• Experience in student services is considered an asset.

Responsibilities

• Provide frontline support at the Residence Office, including wayfinding, triaging questions, receiving and distributing student mail and packages, and making referrals. Interact with staff, faculty, students, and community members to ensure a positive and supportive experience.
• Continuously collect and record data (i.e. contact logs) while maintaining confidentiality.
• Distribute Student Success Office materials, such as event posters and brochures.
• Perform small cleaning duties such as tidying communal spaces, wiping down counters, and taking out garbage.
• Plan and facilitate social events for students in residence.
• Collaborate closely with Student Success Office colleagues to provide integrated student services and resources.
• Be available for some evening and weekend work.
• Perform other tasks as assigned, contributing to the overall success of UNF.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed