Student Financial Aid Officer

Pima Medical Institute Current Openings • Seattle, WA

4d • Onsite

About The Position

Students don’t just need a financial aid form processed. They need someone who can untangle the knot, ask the right questions, and confidently say, "Here’s how we make this work." If you thrive on solving financial puzzles, care deeply about removing barriers to education, and can hold firm numbers and human empathy in the same conversation, this is your role! Pima Medical Institute is seeking a detail-oriented, empathetic Financial Aid Officer to join our Seattle campus team. In this high-volume role, you will combine compliance-focused data entry with supportive student counseling to guide students through the institutional and federal financial aid process. Don't forget to ask about the benefits of employee ownership during your interview! Yes, as a PMI team member, you will be an employee-owner!

Requirements

• High school diploma or equivalent required
• Previous experience in Title IV financial aid administration, student finance, or high-volume regulatory compliance settings.
• Exceptional interpersonal skills with the ability to navigate delicate financial conversations with patience and clarity.
• Demonstrated ability to manage complex data entry with high accuracy in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and student information systems.

Nice To Haves

• Associate degree preferred.
• Direct experience with Pell Grants, SEOG, Direct Subsidized/Unsubsidized Loans, and PLUS Loans.
• Hands-on experience with COD (Common Origination and Disbursement), NSLDS (National Student Loan Data System), and FAA Access.
• Knowledge of Chapter 33 (Post-9/11 GI Bill), Chapter 31 (VR&E), and VA Once certification systems.
• Understanding of R2T4 (Return of Title IV Funds), SAP (Satisfactory Academic Progress), and 90/10 Rule regulations.

Responsibilities

• Interview prospective, second-year, and third-year students to conduct needs assessments, determine financial aid eligibility, and answer complex funding questions.
• Interpret and apply Title IV, state, and institutional aid rules to maximize student funding access while maintaining strict compliance.
• Assist students in completing financial aid applications; coordinate required signatures and track ISIRs (Institutional Student Information Records) for current and future starts.
• Complete verification on all selected ISIRs, resolve C-Codes, and audit future start packaging files to ensure proper award forms and documentation are complete prior to matriculation.
• Counsel veteran students and process funding ensuring strict adherence to Department of Veterans Affairs and State Approving Agency guidelines.
• Complete agency needs analysis forms and verify proof of third-party agency funding.
• Coordinate and verify proof of eligible non-citizenship status, paid-in-full documentation, and default/Pell overpayment resolutions.
• Enter packaging dates, Pell/SEOG allocations, and loan submission dates into institutional financial databases.
• Establish and manage private-pay repayment plans across all programs.
• Contact former students with outstanding balances to set up equitable payment schedules.
• Communicate proactively with Admissions staff regarding appointment attendance, rescheduling no-shows, and maintaining seamless onboarding workflows.

Benefits

• Employee Stock Ownership Plan (ESOP)—become a direct stakeholder in our 100% employee-owned college!
• 401(k) Plan options.
• Medical (PPO & 2 HDHPs with HSAs), Dental, Vision, Short-Term & Long-Term Disability, and company-paid Basic Life Insurance.
• Paid Time Off (PTO), Paid Sick Leave, Holiday Pay, Flexible Spending Account (FSA), Employee Assistance Program (EAP), Tuition Reimbursement, and Health & Wellness rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED