Student Financial Aid Administrator - Office of Student Financial Aid

University of Illinois Urbana-Champaign•Urbana, IL

9d•Hybrid

About The Position

Plan, operate, process and report a wide range of financial aid programs and services provided by the Office of Student Financial Aid (OSFA) to student populations representing a wide range of backgrounds, identities, and lived experiences. OSFA is responsible for the administration and coordination of federal, state and institutional financial aid programs totaling over $1.2 billion annually and provide financial aid information and services to 60,000 students.

Requirements

Bachelor’s degree in business, communications, humanities, social sciences, or a closely related field to the position.
One (1) year (12 months) of professional experience working in student services, financial aid/loans or a closely related field within higher education or a related agency.

Nice To Haves

Master’s degree in Student Personnel, Higher Education, Business Administration or a related field.
Successful experience in student financial aid or client services.
Experience presenting information to large groups of people.

Responsibilities

Provide advice and counsel to clients of the Office of Student Financial Aid, either in-person, by telephone or through written correspondence (including e-mail).
Be knowledgeable of all student financial aid programs and services.
Serve as liaison with University offices and other related financial aid agencies.
Utilize available resources and provide presentations to large groups as well as work one-on-one with students and their families.
Represent OSFA on institutional, state and federal committees and at professional conferences and workshops.
Develop a thorough knowledge of legislation governing financial aid programs and federal needs analysis methodology.
Exercise professional judgment when financial aid program guidelines do not seem to adequately address a specific situation.
Coordinate the staff efforts required to carry out program responsibilities and educate/train other office staff regarding the programs for which they are responsible.
Responsible for the administration of programs and execution of procedures specified on the Office of Student Financial Aid Program Responsibilities list.
Responsible for: student awarding, disbursement and reconciliation of federal, state and institutional financial aid, accounting and funds management, maintenance of student record, application in-take and processing, verification of student records, scholarship administration.