Student Experience Coordinator

EF Education First / Hult•Vancouver, BC

9d•Onsite

About The Position

The Student Services Coordinator (part-time) will support initiatives and activities related to student engagement and success at EF International Language Campus, Vancouver. In addition, the Student Services Coordinator will work directly with student groups to develop, implement and coordinate programs, with a goal of encouraging a higher level of engagement and ultimately retention to graduation. This position involves responsibilities for campus events and occasional work on weeknights and weekends.

Requirements

Experience with student services or student support is preferred
Be skilled in Word, Excel, PowerPoint
Have excellent communication skills, written and oral
Have high attention to detail
Fluency in English; fluency in an additional language is preferred but not required
Proven track record and commitment to outstanding customer service
Flexible approach to work and able to maintain composure in a fast-paced environment.
A high-energy and enthusiastic individual who thrives under pressure, takes initiative, troubleshoots and prioritizes tasks when operating on tight deadlines.
Personable, persuasive, and a strong influencer, with the ability to cultivate and maintain relationships.
Collegial attitude and able to work collaboratively across teams and campuses
Entitled to legally work in Canada for the duration of the position

Nice To Haves

Fluency in an additional language is preferred but not required

Responsibilities

Coordinates and assists with all major on and off-campus focused events
Support key departmental programs such as New Student Orientation, Graduation, student mentorship
Is comfortable leading presentations in front of large groups of students
Lead the promotion of student life events using social media channels, print material, and other forms of appropriate communication to the campus community
Encourage and support students, student organizations, departments, and academic programs, on events that benefit the student community and align with the school’s mission
Serves as an advisor for students
Welcome students in the mornings, assist with student inquiries
Cultivate and maintain good working relationships with staff, faculty, and students
Administrative coverage for campus student services based needs
Holds the emergency phone (rotated between staff members, weekly) to respond to after-hours incidents as needed